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Head of Loyalty & Customer Experience

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Merz Aesthetics
Full Time position
Listed on 2026-10-18
Job specializations:
  • Marketing / Advertising / PR
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 180000 - 260000 USD Yearly USD 180000.00 260000.00 YEAR
Job Description & How to Apply Below

Merz Aesthetics in Raleigh, NC seeks a Director of Customer Experience to lead two enterprise loyalty programs, oversee loyalty technology, promotions, and the digital engagement and CRM marketing technology ecosystem.

This role partners with Marketing, Sales, Finance, IT, and external vendors to deliver scalable, data-driven loyalty experiences that drive engagement, retention, and portfolio revenue growth.

The Head of Loyalty & Customer Experience position in the Marketing & Media, Management & Operations field is open for applications.

Our group is growing, and we are hiring a Head of Loyalty & Customer Experience in Raleigh, NC, United States.

This role is for the Head of Loyalty & Customer Experience role at Merz Aesthetics.

We are seeking a motivated Head of Loyalty & Customer Experience to join Merz Aesthetics in Raleigh, NC, United States.

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