Nurse Manager - Emergency Department - Duke Raleigh Hospital

Nurse Manager - Emergency Department - Duke Raleigh Hospital

Join to apply for the Nurse Manager - Emergency Department - Duke Raleigh Hospital role at Duke University Health System
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At Duke Health, we are driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community.

Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204 beds, it is the third largest of Duke Health’s four hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina’s Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy.
• Duke University Health System has 6,000+ registered nurses.
• Quality of Life:
  Living in the Triangle!
• Relocation Assistance (based on eligibility)

Emergency Services at Duke Raleigh Hospital is a fast‑paced, 40‑bed unit providing high‑quality care to patients with acute and complex medical conditions. As a member of our team, you’ll be part of a dynamic environment that prioritizes excellence in patient care and professional development. Emergency Services supports career growth with opportunities for advancement, education incentives, and bonuses for achieving professional certifications.

Our department is continually evolving to improve patient flow, care delivery, and overall outcomes.

Emergency Services offers flexible self‑scheduling in eight‑week blocks, allowing you to align your work schedule with your personal life. Take the next step in your career – apply today and discover where Emergency Services at Duke Raleigh Hospital can take you.

• Manage and coordinate patient care and personnel needs.
• Plan, develop, implement, and evaluate ambulatory health care services, programs and activities.
• Perform related duties incidental to the work of the clinic.
• Manage hiring, orientation, performance appraisals, promotions, scheduling, and conduct formal discipline.
• Collaborate in the development, implementation, and expansion of learning opportunities and skill development for all staff.
• Analyze, develop and maintain an effective and efficient nursing care delivery system that reflects patient and family needs across the continuum; achieving desired outcomes.
• Promote education for patients, families, and the community; participate in direct patient care activities as a targeted strategy for role‑modeling or information gathering.
• Collaborate with nursing colleagues in ambulatory care to promote optimal utilization of nursing resources in the clinics.
• Identify clinical operational needs; manage equipment and supplies and monitor equipment maintenance.
• Assess the environment and make recommendations to ensure optimal patient comfort, safety and compliance with regulatory bodies (OSHA, JCAHO, etc.).
• Collaborate with the Health Center Administrator/Nurse Manager to determine fiscal requirements and submit budgetary recommendations.
• Cultivate exemplary customer service; promote effective communication skills including problem‑solving, assertiveness, and conflict resolution.
• Develop, document, implement and monitor written policies and procedures reflective of the ambulatory health care site mission and objectives.
• Manage the clinic in the absence of the Health Care Administrator/Practice Manager; be on‑call for emergencies involving the facility and staff.

• Clinical and service management skills.
• Orientation, accountability, planning, prioritization, and time management.
• Problem‑solving and innovation.
• Initiative and financial savvy.
• Active listening, effective communication; identifying and recruiting top talent.
• Talent development and retention.
• Team building, conflict prevention and management.
• Motivation and influencing skills.
• Working knowledge…