RN Coordinator Medical Office Nursing - Pediatrics at North Hills

RN Coordinator Medical Office Nursing - Pediatrics at North Hills

This position will be based out of our Knightdale office; however, the ideal candidate must be able to travel to all three of our practices as needed. The role also requires the ability to work on a rotation basis at our North Hills office on weekends. This position is eligible for a commitment incentive ($10,000 paid over a three‑year commitment; $2,500 paid at time of hire).

Learn more here: (Use the "Apply for this Job" box below)..

Coordinate all clinical care within all clinics to maximize safety, patient and co‑worker satisfaction, and quality outcomes.

• Coordinate clinical assignments for each day and clinic to ensure optimal coverage, timely patient flow, and excellent patient care. Identify opportunities to improve clinic flow. Work with the Manager, Physicians, and APPs to provide a dynamic and user‑friendly practice environment for all staff.
• Serve as a clinical and management resource for decision‑making, problem solving, and employee performance reviews. Serve as a liaison between staff, physicians, and the Manager. Advise medical staff and the Manager in matters related to patient care and operation of the department. Assist in addressing patient issues/complaints related to care/service received. Serve as a point of contact between nurses, providers, and other team members.
  
  Delegate tasks to clinical, non‑clinical, and volunteer staff as appropriate.
• Assist in the development and implementation of clinical policies and procedures. Ensure that clinical nursing staff is adhering to all applicable policies and procedures, including JCAHO and OSHA. Establish, maintain, and evaluate protocols, policies, and procedures in conjunction with physician staff and the Manager. Assist with the evaluation of quality of care/service provided. Identify areas needing improvement and make appropriate recommendations.
• Provide direct patient care while maintaining current skills and competencies required of other Registered Nurses in the department. Ensure patient care maintains the UNC REX Healthcare standard of excellence. Ensure clinic nurses are properly trained to perform clinic procedures and patient care.
• Maintain adequate inventory of clinical supplies and equipment. Assist with adherence to the budget, cost containment, and product selection.
• Adhere to the American Nurses Association Code of Ethics. Participate in performance improvement and quality improvement activities. Recognize, support, and utilize evidence‑based nursing practices.
• Assist in the development and implementation of an orientation plan for new staff. In conjunction with the Manager, prepare clinical staff time schedules, ensuring adequate staffing of the unit and provide assistance in covering staff absences. Identify, coordinate, and conduct ongoing continuing education programs for the staff. Serve as lead for annual competency training. Serve as a role model for other staff in the unit.
• Collaborate with physicians and APPs to customize their clinics to meet the unique needs of their patient population. Assist in the development and implementation of clinical policies and procedures to reflect these standards. Ensure that clinical nursing staff is adhering to all applicable policies and procedures, including TJC, OSHA, and other regulatory standards.

• Nursing Diploma, Associate Degree (ADN) or Bachelor's Degree (BSN).

• BLS certification required. Licensed to practice as RN in North Carolina.

• Two (2) years of RN/LPN nursing experience with at least one (1) year as an RN in a medical office or outpatient setting preferred. Prefer previous supervisory experience.

• Language
  
  Skills:
  
  Ability to read, analyze, and interpret clinical information and technical procedures. Ability to document clinical information. Ability to effectively communicate information and respond to questions from patients, physicians, family members, and other Rex staff.
• Mathematical
  
  Skills:
  
  A…