Clinical Services Nurse II-Heart Failure​/Pulmonary Hypertension

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

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Duke Health Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reach of Duke Health's mission across the state of North Carolina.

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life:
  Living in the Triangle!
• Relocation Assistance (based on eligibility)

Duke Cardiology Raleigh 3320 Wake Forest Rd, Raleigh, NC 27609

We are seeking a CLINICAL SERVICE NURSE II to be an integral member of the healthcare team and provide strong clinical and interpersonal skills and collaboration with management to oversee daily activities that support positive staff/employee/patient relationships.

• Coordinate with Heart Center access teams to ensure clinic schedules reflect appropriate patient appointments; obtain new patient records, organize, tab them for MD review; ensure return patients have necessary tests/labs; surgical clearance – send to necessary MD; schedule and reschedule makeup clinics
• Coordinate the development and implementation of educational programs designed to convey specialized knowledge and skills to nursing personnel and patients. Support recruitment for HF clinical trials.
• During Remote Monitoring:
  Download interrogation from device website, review for scheduled and unscheduled transmissions on urgent/concerning issues per protocol, and upload preliminary report into server (Scottcare). Assign report to provider.
• Conduct pre-visit with patients if time allows and report out to provider; collaborate/coordinate with clinic staff to recheck vital signs as needed; educate patients regarding labs, procedures (Cardio
  
  MEMS, Barostim, AHFT evaluations), medications, diseases; tee up orders for tests/procedures as needed; coordinate hospital admissions, queue all refills in clinic-AEMR and review with Providers. Provide education on new therapies for infiltrative heart disease and PAH.
• Follow up to ensure labs/procedures are completed. Conduct pre-visit with patients if time allows and report out to provider; collaborate/coordinate with clinic staff to recheck vital signs as needed; educate patients regarding labs, procedures (Cardio
  
  MEMS, Barostim, AHFT evaluations), medications, diseases; tee up orders for tests/procedures as needed; coordinate hospital admissions, queue all refills in clinic-AEMR and review with Providers. Provide education on new therapies for infiltrative heart disease and PAH., discuss abnormal results with providers, call patients with explanation of abnormal results, annotate normal results and forward to patients. Coordinate labs/studies with outside facilities, obtain appointments with specialists and coordinate with patients, review all grid sheets after clinic to ensure items are completed.
  
  Communicate recommendations based on remote monitoring data (Cardio
  
  MEMS, ICDs).
• Triage for acute patient population independently, including manage incoming patient calls, coordinate plans with providers, and return patient calls including follow‑ups and recommendations. Manage prescription refills as directed by provider. Complete prior authorizations, patient/insurance requested forms, assist with provider inbox management, and coordinate referrals. Manage logistics for geographically distant patients needing multiple tests.
• Perform other related duties incidental to the work described herein.

• Work requires graduation from an accredited BSN program.
  • Exception:
    Registered…