Nurse Supervisor - Child Health Clinic; Tiered

Wake County Public Health is seeking an experienced and collaborative Nurse Supervisor to lead the Child Health Clinic. This position provides clinical, operational, and administrative leadership to ensure the delivery of high-quality, evidence-based pediatric services for infants, children, adolescents, and their families. The Nurse Supervisor oversees clinic operations, nursing practice, quality improvement, staff development, regulatory compliance, workforce planning, and interdisciplinary collaboration while promoting exceptional patient care, health equity, and positive population health outcomes.

• Provide leadership and oversight for the delivery of comprehensive pediatric nursing services for patients from birth through age 21.
• Coordinate clinic operations with providers, program managers, and support staff to ensure efficient workflow and patient access.
• Oversee nursing care related to well-child visits, growth and developmental assessments, vision and hearing screenings, childhood immunizations and NCIR documentation, developmental, behavioral, and autism screenings, limited acute visits, care coordination, case management, and family education.
• Ensure compliance with evidence-based clinical practice, CDC recommendations, North Carolina Board of Nursing regulations, and agency policies.

• Direct daily clinic operations, staffing, scheduling, workflow, and customer service.
• Supervise, mentor, coach, and evaluate nursing staff.
• Coordinate orientation, competency validation, continuing education, and professional development.
• Support workforce planning, succession planning, and staff retention initiatives.
• Promote teamwork, accountability, employee engagement, and staff retention.

• Lead quality improvement initiatives that enhance patient outcomes, safety, and operational performance.
• Participate in the development and implementation of clinical protocols, standing orders, and workflows.
• Monitor quality indicators, documentation, immunization compliance, developmental screening, and follow-up activities.
• Use performance metrics and data to identify opportunities for clinical and operational improvement.
• Ensure compliance with regulatory and accreditation requirements.

• Collaborate with providers, schools, community agencies, and multidisciplinary teams to improve access to pediatric services.
• Participate in community outreach activities promoting child health and disease prevention.
• Represent the Child Health Clinic on agency committees and work groups.

• Participate in emergency preparedness planning and response activities.
• Ensure clinic readiness and maintain required certifications.

Wake County Public Health is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency.

Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs.

• Bachelor's degree in Nursing
• Two years of experience as a nurse
• North Carolina Board of Nursing Licensed Registered Nurse
• CPR
• AED
• Equivalent education and experience are accepted

• 3 years or more Nurse Supervisory experience
• 2 years or more pediatric office nurse experience
• Immunization schedule knowledge with recent (within the last year) pediatric vaccine administration experience
• Working knowledge of NCIR
• Spanish Language skills

• Excellent customer service to a diverse population
• Excellent verbal and written communication
• Excellent leadership skills including the ability to demonstrate logical judgment in problem solving and decision making
• Demonstrates taking initiative
• Ability to work independently and as part of a team
• Ability to carry out provider orders…