Course Apprentice

Please see Special Instructions for more details.

Please upload your class schedule as Other Document (1). If you have certifications, please upload them to Optional Documents, Other Document (2). Thank you.

Posting Number: PG195667TM

Position Number: 24

CCA
19

Position Type:
Temporary

A Challenge Course Apprentice is enthusiastic about gaining valuable leadership, collaboration, and facilitation skills. In this role, you will gain the technical and soft skills needed to become a certified facilitator and prepare for more advanced positions within our team. You must attend 40 hours of initial comprehensive training focused on developing high‑course technical skills, debriefing strategies, and a deep understanding of safety protocols to learn how to facilitate team‑building games and activities.

Join our pack!

• Adherence to Standards: Strictly follow all procedures established by Wellness and Recreation and the Association for Challenge Course Technology (ACCT) for the safe operation of all elements.
• Rigging and Belay Management: Learn and execute proper rigging techniques. Practice and demonstrate proficiency in all required knots, belay systems, and technical rope work.
• Program Support: Co‑facilitate team‑building and leadership programs for various clients, including university students, campus staff, and external groups.
• Instruction: Clearly and enthusiastically deliver safety orientations, proper harnessing procedures, and technical instructions for ascending and descending high and low elements as part of our risk management procedures.
• Customer Service: Welcome and greet users, providing information on facilities, programs, services, and the local area.
• Facilitation Support: Assist in setting up and breaking down high‑course, low‑course, and team‑building activities for groups. Educate students, faculty, and the community about outdoor recreation and our programs.
• Group Processing: Learn and practice facilitation techniques, including leading introductory activities, debriefing exercises, and managing group dynamics to achieve client learning outcomes.
• Equipment Maintenance: Ensure all gear is properly cleaned, dried, inventoried, and stored after use to maintain its serviceability and longevity.
• Attend non‑revenue generating sporting events for free.

• Guideline Enforcement: Understand and enforce Wellness and Recreation and area specific guidelines.
• Risk Management: Knowledge and implementation of emergency action plan.
• Training and Meetings: Attend required training and monthly staff meetings.
• Community: Develop professional relationships with co‑workers, participants and guests.
• Support: Perform other related duties to support the overall functioning of the department.

• Environment: Both indoors and outdoors with potential exposure to adverse weather.
• Physical: Frequent standing, sitting, walking, bending, reaching, and lifting weight up to 40 lbs regularly. Must be comfortable and capable of working at height (over 30 feet) for route‑setting, maintenance, and rescue procedures.
• Sensory: Potentially loud and busy work environment that requires strong communication and observation skills.
• Schedule: Flexibility in availability is needed to potentially work early mornings, late nights, weekends, and breaks.
• Safety: Exposure to potential safety hazards and adherence to the emergency action plan to mitigate risk.

• Initiative: Complete required work, pursue opportunities to expand knowledge, work to better the department.
• Communication: Display effective and proactive interpersonal communication with users and coworkers.
• Customer Service: Prioritize our users, ensuring a positive and supportive experience for all participants.
• Critical Thinking: Actively conceptualizing, applying, analyzing, and evaluating information to reach a conclusion.
• Teamwork: Collaborate and use knowledge and experiences to contribute to the success of the team.
• Values Reasoning: Using our four values of care, positivity, flexibility and support when making decisions.
• Professionalism: Present expected behavior in the workplace, exemplified by…