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RN Quality Assurance Specialist

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: RHA Health Services, LLC
Full Time position
Listed on 2025-12-24
Job specializations:
  • Quality Assurance - QA/QC
  • Healthcare
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
** We are hiring for:
** RN Quality Assurance Specialist
** Type:
** Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!  The duties of this position are primarily focused on providing periodic audits of all service delivery settings, supporting the development and delivery of staff training curricula and service delivery systems, and providing oversight to the unit’s Quality Assurance and Performance Improvement Committee.

This position provides the above support to several units across the region and relies on independent judgment and direction.
*
* REPORTS TO:

** Quality Assurance Director
*
* SUPERVISORY RESPONSIBILITIES:

** This position has no supervisory responsibilities.
*
* DUTIES AND RESPONSIBILITIES:

*** Conducts periodic audits of all service delivery settings, service records, personnel, requirements, and review of services for each person supported to ensure compliance with state and federal regulations and company policies. In addition to reviewing the record, an audit may include an interview with the person supported, direct support staff, professional staff, and management staff.
* Observation of the implementation of Individual Services Plans (ISP) will also occur, along with assessing the condition of the home or administrative unit, and company vehicle for cleanliness, repair, and safety. Completes an audit report of findings in a specified format to facilitate quality improvement.
* Conducts follow-up audits to ensure needed corrective action has been taken for any identified issue.
* Participates in the unit’s monthly Quality Assurance and Performance Improvement (QAPI) meeting, providing guidance in data analysis for determining trends and assisting in the development of a Quality Improvement Plan (QIP) to ensure that corrective action is specified and tracked to resolution of the issue/trend.  Provide ongoing training to the Clinical and Management teams in quality improvement, assisting with satisfaction surveys to determine strengths in service provision as well as areas that are opportunities for improvement.
* Participates in state and regional meetings as needed to stay abreast of changing regulations. Attends company meetings as scheduled. Assists in the development of materials and information for dissemination rdinates Statewide meetings at the direction of the Director of Quality Assurance and/or CCO.
* Assists with projects, additional audits, updating forms, staff training, policy development and any other task that may be requested by the Director of QA. Assists in investigations of abuse, neglect and exploitation as assigned. Completes special projects as directed by the Chief Compliance Officer.
* All other duties as assigned.
*
* MINIMUM QUALIFICATIONS:

*** Bachelor’s Degree in a Human Service Field
* Five or more years of experience with the population served.
* Experience completing record audits, data analyst and writing reports preferred.
* Ability to multi-task
* Ability to travel.
** PHYSICAL DEMANDS AND WORK ENVIRONMENT:
*** Regularly required to lift 10 lbs.
* Must be able to lift a minimum of 15 lbs.
* Must be able to pull a minimum of 10 lbs.
* Must be able to squat, kneel, crawl, crouch, climb, and stoop.
* Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls.
* Required to regularly stand and walk.
* Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing and lifting.
* Vision requirements include close vision, distance vision, and peripheral vision.
* Must be able to talk and hear.

RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression,…
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