Quality Systems Lead

Quality System Lead

At Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, we’re on a mission to be the world’s leading manufacturer of trading card games and collectibles. Based in North Carolina’s vibrant Research Triangle Park and Piedmont Triad regions, we are at the heart of innovation in this fast‑growing industry. Since our founding in 2014, our dedicated team has built a world‑class operation known for exceptional quality, customer focus, and market agility.

Specializing in trading and collectible cards, we offer a unique range of services that set us apart. Our to excellence has fueled rapid growth—we’ve nearly tripled in size since 2019—and we’re just getting started. Come be part of a forward‑thinking, high‑performing team that’s shaping the future of collectible printing. At MPG, your work makes an impact.

Quality System Lead supports assigned business units by promoting, maintaining, and continuously improving Millennium Print Group’s Quality Management System (QMS). This role partners closely with supervisors, managers, and cross‑functional teams to ensure compliance with ISO standards while driving quality improvements that support safety, on‑time delivery, and operational excellence.

• Provide QMS support and leadership for assigned functional areas and satellite locations
• Administer and maintain quality policies, procedures, and documentation within the QMS
• Coordinate and conduct internal audits, including audit planning, execution, reporting, and follow‑up
• Host and support external audits, including customer, surveillance, and recertification audits
• Maintain and improve document control and training record systems
• Support calibration programs and report system deficiencies as needed
• Develop and deliver QMS‑related training across the organization
• Partner with manufacturing and operations teams to ensure compliance with customer and ISO requirements

• Bachelor’s degree preferred; relevant experience may be considered
• Typically requires 5+ years of experience in a manufacturing or industrial environment
• Prior experience supporting ISO‑based Quality Management Systems
• Internal or Lead Auditor training preferred

• Strong working knowledge of QMS processes and ISO 9001 standards
• Proficiency with Microsoft Word, Excel, SharePoint, PowerPoint, and Adobe Acrobat
• Strong analytical, organizational, and problem‑solving skills
• Ability to manage sensitive and confidential information
• Effective written and verbal communication skills
• Ability to manage multiple priorities in a fast‑paced environment
• English proficiency required;
  Spanish proficiency is a plus

Dedicated to Quality and Safety: Ensure consistent application of QMS standards and audit readiness

Integrity and Respect: Maintain objectivity, confidentiality, and professionalism in audits and reporting

Challenging the Expected: Identify opportunities to improve QMS processes and compliance effectiveness

Building Relationships: Partner cross‑functionally to support quality initiatives and operational goals

MPG offers a leading‑edge compensation package which includes the following:

• A highly competitive compensation "above the industry" commensurate with experience which includes an annual incentive bonus plan
• 100% Employer‑paid medical, dental base plan, vision, life/AD&D, and short‑term and long‑term disability, while subsidizing premiums for medical, dental, and vision for employee dependents
• 401(k) Plan with up to a 6% (dollar for dollar) Employer match
• Health Savings/Flexible Spending Account options
• time off, including 10 company‑paid holidays, plus 1 floating holiday
• Employee Assistance Program
• Comprehensive relocation package available for qualified candidates
• And, much more!

Millennium Print Group is an Equal Opportunity Employer. The duties and responsibilities described above are essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.