IT Quality Assurance Analyst II

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2 days ago

Responsible for performing independent quality checks and developing methods of measuring the quality and performance of the functional testing processes. Coordinates testing and evaluation activities that identify issues, trends, and gaps in existing programs. Provides an independent assessment of the programs, policies, and procedures tested, and provides feedback to management. Works with the testing lead to create the test plan and strategy.

Updates testing metrics on a daily basis and provides results to the Quality Assurance (QA) Lead. May be responsible for leading defect or other testing meetings if the test lead is unavailable.

• Independent Testing & Validation: Writes test cases based on requirements and user stories provided and performs manual testing as needed. Creates testing plans and test cases and loads them into the appropriate tools. Participates in defect meetings and overall project plan routines to present analysis on current defects as well as re‑tested defects.
• Data Analysis: Sources, compiles, and interprets data. Analyzes data for accuracy and efficiency, and effectively communicates analysis output.
• Risk Management: Contributes to the mitigation of risk in the Information Technology organization by thoroughly testing and performing quality checks of existing programs, policies, and procedures.

Bachelor's Degree and 2 years of experience in Quality Assurance within a Financial Services organization OR High School Diploma or GED and 6 years of experience in Quality Assurance within a Financial Services organization.

ریفِرِ;
Preferred:
American Society for Quality (ASQ) Certification(s).

First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of employees. More information can be found at the company website.

• Entry level

• Full‑time

• Quality Assurance

• Software Development