Usability Researcher

Duration: ASAP to June 30th, 2024, with strong potential for extension.

How can you apply your expertise in UX research to inform product strategy and design decisions?

How do you effectively collaborate with cross-functional teams to incorporate research insights into product development?

Are you experienced in conducting qualitative research for consumer products?

How would you present research findings in clear and compelling ways to key stakeholders?

Are you familiar with user research tools such as User Testing, dscout, and Qualtrics? Do such questions intrigue you?

Client Overview:
We are hiring for a design and research team at a leading technology company, focused on creating new experiences for customers across Windows, Store, Cloud, Devices, and Mixed Reality.

Role

Summary:

As a UX Researcher II, you will be responsible for conducting user research on the Microsoft Store on Windows and the web. Your insights will inform the product strategy and design explorations of the Store, with the goal of deepening user engagement.

• Understand and prioritize research requests in collaboration with cross-discipline stakeholders.
• Use a range of research techniques to inform product and design decisions throughout the product cycle.
• Deliver timely and actionable research findings to key stakeholders.
• Collaborate with cross-functional teams to incorporate research insights into the product.
• Foster customer‑centric thinking within design and engineering teams.

• Bachelor's degree in human‑computer interaction, experimental/social/cognitive psychology, behavioral science, human factors, or a related field.
• Minimum 3+ years of industry experience in conducting qualitative research for consumer products.
• Proficiency in both qualitative and quantitative research methodologies.
• Experience with user research tools such as User Testing, dscout, and Qualtrics.

• Experience in the e‑commerce space, including online shopping and payment methods.

Competitive Compensation:
Competitive hourly rate offered.

To apply for this role, please apply online or email your resume, highlighting your relevant experience and qualifications. Please ensure that your application provides accurate information.

About this posting:
This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment.

Equal Employment Opportunity:
We are committed to diversity and inclusion, and we encourage diverse candidates to apply. We have a non‑discrimination policy and provide accessibility and accommodation.

In conclusion:
Don't miss out on this exciting opportunity to join our team and make a meaningful impact! Apply today! Please feel free to drop in your resume at