Food Service Associate

Overview

At Duke Health, we are committed to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us to advance health together.

About Duke Raleigh Hospital, A Campus of Duke University Hospital

Pursue your passion for caring with the Duke Raleigh Campus in Raleigh, North Carolina. With 204 beds, it is the third largest of Duke Health's four hospitals and offers a comprehensive array of services, including cancer, cardiovascular, neuroscience, advanced gastrointestinal, and wound healing care.

Food Service Associate Fulltime

Job Code: 4067

Job Level: B1

Supervisory Responsibility:
No

Work Schedule:

Monday through Friday from 7:00 AM to 3:30 PM, with every other weekend.

• Level I:
  Perform routine tasks and manual work under supervision in support of hospital food service operations; operate dish machine; wash pots and perform heavy cleaning duties; transport equipment, food, supplies, and refuse as directed.
• Level II:
  Perform a variety of tasks in preparation, service and delivery of food products and/or service operations (e.g., prepare, mix, assemble, portion, serve and store food as directed; receive, inspect, store, secure disburse and control inventory of foodstuffs, supplies and equipment). May function as a cashier when directed.

• Level I:
  Retrieve, collect, and transport food service supplies, equipment and refuse as directed.
• Strip carts/trays, sort, rinse, dishes and silverware, operate and unload dish machine, and store clean items; inspect washed items for cleanliness and breakage.
• Clean and maintain dish machine; clean and sanitize assigned areas.
• Wash pots, pans and equipment.
• Collect, sort and dispose of trash.
• Follow all safety procedures for using equipment and chemicals.

• Level II:
  In addition to Level I duties—may set up and serve food to patients and cafeteria customers as specified by menus, ensuring proper portioning and sanitation; operate and monitor food service equipment; clean and sanitize equipment after use; assist in tray line and/or cafeteria setup to maintain quality standards and safe food handling.
• Detect and report improperly prepared food or food that does not meet standards and/or defective/damaged merchandise; manage status of all supplies in stock.
• Assist in care and maintenance of work areas and alert supervisors to problems as they arise.
• Place food and supply orders with approved vendors under guidance of the Food Service Manager.
• Review stock levels, conduct inventories, and maintain inventory records; unload incoming supplies and equipment.
• Transport food carts to assigned locations; prepare and set up items for delivery to catering functions as needed.
• Plan, organize and provide service for routine and more complex catering functions; may work for specially planned catering events.
• Maintain an accurate inventory of all catering equipment and be responsible for the catering area's upkeep.
• If functioning as a cashier: calculate total cost, accept payment, ensure validity of meal cards, and complete deposit reporting.

Required Qualifications at this Level

• Education:
  
  N/A
• Experience
• Level I:
  No previous food service experience required
• Level II:
  Six months of food service experience required

Knowledge, Skills, and Abilities

• Level I:
  Ability to lift/push/pull 50 pounds; ability to read/write and follow oral and written instructions.
• Level II:
  All Level I skills plus basic math, basic computer/cashier/calculator skills, strong customer service, ability to operate food preparation equipment, safe food handling, and inventory maintenance.

Distinguishing Characteristics

• Level I:
  Heavy cleaning duties
• Level II:
  Excellent customer service skills; ability to work effectively with minimal supervision; ability to maintain inventory

Job Code:  FOOD SERVICE ASSOCIATE
Job Level: B1

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual s age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard.

All members of our community have a responsibility to uphold these values.

Essential Physical

Job Functions:

Some jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable…