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Kitchen Utility Supervisor

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Viejas Casino & Resort
Full Time position
Listed on 2026-01-01
Job specializations:
  • Restaurant/Food Service
    Food & Beverage, Catering
  • Hospitality / Hotel / Catering
    Food & Beverage, Catering
Job Description & How to Apply Below

Overview

Coordinates and schedules work for the Kitchen Utility staff. Provides support for the chefs and cooks in maintaining a clean and orderly kitchen. Ensures equipment and facilities conform to proper sanitation standards.

Core scope of position
  • Responsible for overseeing personnel, coordinating duties and scheduling of employees in the dish washing and utility departments including performance appraisal and discipline.
  • Trains dish washing machine operator and utility workers to casino standards.
  • Conducts cleanliness inspections of Food and Beverage areas and ensures areas high standards of cleanliness and sanitation are uphold. Takes corrective measures when needed.
  • Ensures that rubber mats are washed and floors are swept, mopped, and free of debris.
  • Ensures that refrigerators and freezers are kept clean and organized.
  • Ensures that trash cans, deep fryers, shelves, prep tables, ovens, warmers, stainless steel hoods, back walls, filters are kept clean.
  • Ensures that food items, pots, pans, dishes and utensils are kept organized and at least 6 inches off the floor at all times.
  • Ensures that boxes are broken down and disposed of.
  • Ensures that linen bags are changed and hot grease from the deep fryers is emptied at time of changing.
  • Ensures all health regulations are maintained to prevent food borne illnesses.
  • Ensures compliance with and enforces HACCP (Hazard Analysis Critical Control Points) and hygiene standards, including cleanliness and sanitation of work area; food areas clean and presentable; and temperature tracking.
  • Complies with applicable governmental laws and regulations.
  • Follows company and departmental policies and standard operating procedures.
  • Performs other duties as assigned.
Leadership
  • Is a role model of the Viejas’s service culture.
  • Leads by example and creates strong morale and engagement in his/her team.
  • Communicates company and departmental goals and fosters open communication across the department.
  • Fosters a culture of accountability, providing regular feedback to team members, including celebrating successes and addressing areas needing improvement.
  • Manages conflict effectively; listens and assesses situations; takes action to resolve.
Interaction
  • Interacts with guests and peer groups.
Supervision
  • Leads one or more team members in the performance of a variety of tasks that are often complex.
Qualifications
  • Good verbal, written and communication skills.
  • Ability to work in a fast paced, high stress work environment.
  • Must be dependable, timely and have high attention to detail.
  • Must be flexible to work different shifts, evenings, and holidays.
Education / Certification
  • High school diploma or general education degree (GED).
Experience
  • 3 to 5 years of related experience and/or training or the equivalent combination of education and experience.
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