Membership Development Representative

At Catapult, we are supporting our member, the NC Chamber, in their search for a Membership Development Representative. This position is based in Raleigh and requires primarily onsite work during the initial onboarding period, followed by a hybrid schedule.

The NC Chamber is the leading business advocacy organization in North Carolina, working in the legislative, regulatory, and political arenas to proactively drive positive change, ensuring that North Carolina is one of the best places in the world to do business.

The Membership Development Representative serves as a key member of the NC Chamber's Membership team, supporting membership growth through proactive prospecting, pipeline development, outreach, and lead qualification. This role is responsible for identifying prospective member companies, generating interest in NC Chamber membership, and scheduling qualified meetings for senior membership staff. The position plays a critical role in expanding the Chamber's membership pipeline by connecting North Carolina business leaders with the advocacy, networking, and business development opportunities offered through the NC Chamber.

This position maintains a high volume of outbound prospecting activities through phone, email, Linked In, and other communication channels. Working closely with the Membership team, the Membership Development Representative supports membership growth by building relationships with prospective members, maintaining accurate pipeline data, and creating opportunities that contribute to the Chamber's membership and revenue goals.

• Research and identify prospective member companies throughout North Carolina, with a focus on employers, manufacturers, infrastructure firms, and other growth-oriented businesses.
• Build and maintain a consistent pipeline of qualified prospects using CRM tools, Linked In Sales Navigator, Zoom Info, industry research, referrals, and Chamber events.
• Develop and maintain target account lists aligned with membership growth goals.
• Collaborate with internal teams to identify and prioritize prospective member organizations.

• Conduct high-volume outbound prospecting activities, including phone calls, email campaigns, Linked In outreach, and other business development efforts.
• Maintain a consistent outreach cadence, including an expectation of 40 or more outbound calls per day.
• Consistently achieve prospecting activity goals, qualified meeting targets, and pipeline development objectives established by Membership leadership.
• Engage business leaders in conversations regarding their organization's priorities, challenges, and opportunities.
• Communicate the value of NC Chamber membership, programs, events, advocacy efforts, and business development opportunities.

• Qualify prospective members based on organizational fit, decision-making authority, and level of interest.
• Schedule introductory meetings for Membership Executives and other senior membership staff.
• Prepare meeting notes, prospect background information, and relevant research to support successful handoffs.
• Ensure a seamless transition of qualified prospects through the membership sales process.

• Maintain accurate and up-to-date records of all outreach activities, prospect interactions, and next steps within Microsoft Dynamics CRM.
• Track and report on key performance indicators, including outreach activity, meetings scheduled, qualified opportunities created, and pipeline growth.
• Provide regular pipeline updates and prospecting insights to Membership leadership.
• Support data integrity and pipeline management processes to ensure accurate reporting and…