Client Advisor - Crabtree Valley

• Provide a personalized, high-touch experience to every client, understanding their lifestyle, fit preferences, and wardrobe needs
• Develop and maintain an active client book through relationship building, outreach, and consistent follow-up
• Offer expert advice on luxury suiting, tailoring, and style coordination to help clients build timeless wardrobes
• Conduct wardrobe consultations and styling sessions both in-store and by appointment
• Grow the Made-to-Measure business by cultivating and driving sales of custom clothing through expert client consultation: deliver an elevated experience that encompasses fabric consultation, measurement taking, fit evaluation, and trim and styling guidance; leverage deep product knowledge and refined client engagement skills to build lasting relationships and achieve custom clothing sales targets
• Confidently assist clients in close proximity to take measurements and adjust fit and styling
• Achieve and exceed individual and store sales goals through exceptional service and product knowledge
• Manage the full clienteling process - from initial introduction to post-sale follow-up and long-term relationship cultivation
• Maintain visual and operational excellence within the boutique, ensuring the environment reflects the brand's standards
• Stay informed on seasonal collections, fabric selections, and industry trends to confidently educate clients
• Collaborate with tailors and production teams to ensure a perfect fit and seamless client experience
• Represent the brand with professionalism, discretion, and authenticity at all times

• 2+ years of experience in luxury fashion, suiting, or high-end retail
• Strong understanding of men's and/or women's tailoring, fit, and fabrics
• Proven ability to build and maintain long-term client relationships (clienteling experience required)
• Exceptional communication and presentation skills, with a natural ability to connect with discerning clientele
• High attention to detail and a passion for delivering outstanding service
• Professional, polished appearance and demeanor
• Proficiency in CRM and POS systems; ability to manage and grow a personal client book
• Flexibility to work retail hours, including evenings and weekends

• If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match.
• All associates are eligible for an associate discount on Catalyst Brands merchandise.
• For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year.
• All store hourly associates scheduled to work on a designated holiday will receive additional compensation.
• * For paid vacation days, as well as eligibility requirements for other benefits, please visit

USD $18.00/Hr
-USD $25.25/Hr.