Field Technician II

Our Client, a Communications company, is looking for a Field Technician II for their Raleigh, NC (onsite) location.

• Processes deliveries and replenishes consumables as well as coordinates shipping and receiving of materials.
• Maintains tools, test sets, and electronic equipment including, but not limited to: fi beroptic transmission equipment, light wave multiplexing equipment, AC and DC power equipment.
• Assists in installs, provisions, tests, and maintains DS0 thru OC192 services.
• May install and test transmission/switching equipment.
• Troubleshoots network equipment, removes and replaces defective modules, tracks spares and ensures repair.
• Monitors/locates route and assists in executing restoration in the event of a service interruption, proactively responds to potential problem areas in order to ensure integrity of the network.
• Responsible for learning all of the systems and applications required to perform the job function adequately.
• Updates installation records, enters appropriate detailed log information on trouble tickets for reference, and provides reports to others on status updates and issues related to assignments.
• Performs preventive/scheduled maintenance and inspections on equipment and on the critical infrastructure including, but not limited to: HVAC systems, high-voltage electrical systems, DC Power Plants
• Troubleshoots network equipment, removes/replaces defective equipment, and works with appropriate resources to isolate and ultimately restore network.
• Proactively identify potential problem areas to ensure integrity of the network and company.
• Assists in the installation/change/decommission and testing of Next Generation technologies such as Edge Compute, Wavelength, Fiber Optic transport, Ethernet, SONET and IP network layers for all available bandwidths offered.
• May install and test network and customer premise equipment (CPE) including installation and delivery of end user services.
• Utilizes industry standard software and hardware tools to accurately locate, mark, and protect underground outside plant facilities.
• AC Power (on limited basis).
• DC power installs including tertiary and BDCBB.
• Responsible for asset management processes and replenishment of on-site/truck materials.
• Coordinates shipping and receiving of company and customer materials. Maintains tools, testsets, and all network equipment.
• Performs level 1 preventive scheduled maintenance and inspections on network and critical infrastructure equipment including HVAC systems, high-voltage electrical systems, and DCpower plants.
• With the aid of training and coaching, responsible for learning Client trouble ticket,
• provisioning, time tracking, and materials systems and applications required to perform the job function effectively.
• Update/report inventory records changes, complete transactional updates within systems to show appropriate activities by job type, enter appropriate time log, and responsive to requests for information/escalations.
• Regularly provides status updates and reports problem situations related to assignments to management.
• Objectively evaluate, via provided reports/tools, individual performance in respect to area or national performance objectives.
• With support of manager, ability to identify areas of improvement as applicable.
• Perform other duties assigned by management team.
• Understands that basics of installation/change/decommissioning/testing of transport,
• Ethernet, SONET and IP network layers for all available bandwidths offered.

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.