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Service Technician III; Master CFESA Certified

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: PT Holdings LLC
Full Time position
Listed on 2026-01-02
Job specializations:
  • Trades / Skilled Labor
    Field/Service Technician, Maintenance Technician / Mechanic
Job Description & How to Apply Below
Position: Service Technician III (Master CFESA Certified)

Description

Position at Whaley Food service

POSITION SUMMARY:

This position is responsible for maintenance and repair of customer equipment as assigned. This position is trained in at least two skill sets, maintains a high level of productivity, must have three of the four CFESA certifications and is assigned to the on-call roster. This position demonstrates leadership capabilities with the ability to mentor and train other employees.

MAJOR RESPONSIBILITIES:

  • Adhere to all SAFETY policies and procedures, including the use of personal protective equipment.
  • Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
  • Utilize tablet to document task (parts order, work order, timesheet) on a timely basis.
  • Communicate professionally with customer regarding required repairs and status.
  • Use proper tools for repair, including hand tools and power tools.
  • Monitor truck stock to insure required parts are stocked on vehicle.
  • Maintain service vehicle, tools and uniforms.
  • Work independently with daily supervision.
  • Participate as scheduled for weekend/holiday on-call rotation and work regular overtime as needed.
  • ADDITIONAL RESPONSIBILITIES:

  • Obtain correct part numbers through branch parts person.
  • Collect payment on COD jobs.
  • Contribute positively to branch targets for response time and first time fix rates.
  • Participates in available training to increase skill and knowledge.
  • Performs other duties as required.
  • CONTACTS:

    • Internal- Daily with branch staff; occasionally with corporate staff.
    • External- Frequent and regular contact with customers. Occasional contact with factories for warranty purposes.

    MINIMUM QUALIFICATIONS:

    • Must be 18 years of age.
    • Completion of a satisfactory background check and drug screen is required.
    • 3 Years of applicable experience.
    • Valid Driver's license and driving record that all aligns with our safety standards.
    • CFESA Master Technician with three of the four CFESA certifications.

    We

    Offer:


    ** Sign-On Bonus Available For Qualified Technicians**

    • Competitive Salary & On-call Pay
    • Company Vehicle & Cell Phone
    • Uniforms Provided
    • Meters & Test Equipment
    • Continuing Education
    • Industry Certification
    • 401k& Profit Sharing
    • Paid Holidays & Vacation
    • Medical & Dental Benefits
    • Short-Term Disability
    • Long-Term Disability Insurance (company paid)
    • Life Insurance (company paid)

    Whaley Food service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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