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Area Manager, UPS Field Service

Job in Raleigh, Wake County, North Carolina, 27601, USA
Listing for: Pearce Services
Full Time position
Listed on 2026-10-13
Job specializations:
  • Trades / Skilled Labor
  • Management
Salary/Wage Range or Industry Benchmark: 105000 - 120000 USD Yearly USD 105000.00 120000.00 YEAR
Job Description & How to Apply Below

we've got a career for you! Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers.

Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world’s largest commercial real estate services and investment firm. To learn more about Pearce visit

we've got a career for you! Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers.

Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world’s largest commercial real estate services and investment firm. To learn more about Pearce visit

At PEARCE
, we've got a career for you! Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers.

Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world’s largest commercial real estate services and investment firm. To learn more about Pearce visit
Pearce from CBRE is seeking an Area Manager, UPS Field Service
, to lead technicians who maintain and repair mission-critical power systems throughout the Northeastern Region
. This manager is responsible for safe field execution, service quality, technician development, and customer satisfaction. The Area Manager works closely with dispatch, customer success, and regional leadership to keep work on schedule and resolve service issues. Success in this role requires strong UPS technical knowledge, sound judgment in the field, and the ability to coach technicians while holding the team accountable for its work.

Core

Responsibilities
  • Lead and support field technicians servicing UPS systems and related critical power equipment.
  • Conduct field visits to assess technical skills, review completed work, reinforce safety practices, and provide specific coaching.
  • Review preventive maintenance and repair documentation for accuracy, quality, and opportunities to improve service.
  • Build training plans for technicians, support new-hire onboarding, and coordinate in-field training.
  • Partner with dispatch to address scheduling conflicts, service delays, emergency calls, and technician coverage needs.
  • Help manage the on-call rotation and coordinate responses to customer emergencies.
  • Monitor service quality, safety, productivity, job completion, and route performance. Address issues through coaching and…
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