PT : Residence Life Coordinator

Do you love working in an academic environment? Do you love assisting people and providing excellent mentorship to students? If so, we have the job for you! Shaw University is looking for part time Residence Life Coordinators.

Reporting to the Residence Manager for the assigned Residence Hall, PT Residence Life Coordinators assist Residence Life Management and Student Success Coaches in establishing and maintaining a strong living and learning, multicultural residential community for University students. This includes the effective coordination of the assigned residence hall environment; ensuring departmental and institutional policies, procedures and guidelines are followed; providing appropriate residence hall programming relative to orientation/campus life integration and problems of scholastic, educational, and personal-social nature;

providing effective upward communication and collaboration with other University personnel and provide professional customer service. Residence Coordinators serve as ethical adult leaders, role models and mentors for students. PT Residence Life Coordinator shifts consist of 4 PM – 12 AM and 12 AM – 8 AM covering 7 days per week; PT Coordinators may work rotating shifts to cover specific open availability needs.

• Monitors student behavior within the residence halls to promote positive living/learning situations.
• Initiates appropriate response to crisis/conflict/violation situations.
• Suggests remedial or corrective actions.
• Provides emotional support, guidance and mentoring for students to facilitate social and emotional development.
• In the event of a threatening residence hall situations, contacts appropriate emergency responders:
• Creates a sense of community within the residence halls by supporting student growth and development and life skill education.
• Assists students in making better adjustments/decision and in planning intelligent life goals.
• Serves as an ethical adult leader and role model.
• Following room assignments by Residence Manager, appropriately issues room keys and residence life manuals.
• Provides appropriate residence hall programming relative to orientation/campus life integration and problems of scholastic, educational, and personal-social nature
• Serves as an effective “customer service” resource and referral agent.
• Other duties as assigned.

• High School diploma or GED required.
• Bachelor's degree preferred.
• Minimum of three years related work experience working with young adults, such as residence life advisor/coordinator, student mentor, etc. OR combination of education and equivalent work experience.
• Must be responsive, quick-thinking, and possess an innate ability to anticipate and respond to issues.
• Establish priorities, and work in an organized manner with emphasis on detail and accuracy.
• Ability to handle multiple tasks and assignments and meet competing deadlines.
• Ability to work independently without close supervision and as a member of a team.

Achieving Results

Sets challenging goals, tracks progress towards them, solves performance problems, and demonstrates urgency and drive towards achieving them.

Builds constructive working relationships with clients/customers, other work units, community organizations and others to meet mutual goals and objectives. Behaves professionally and supportively when working with individuals from a variety of ethnic, social and educational backgrounds.

Communication

Clearly and respectfully conveys and receives information and ideas through a variety of media to individuals or groups in a manner that engages the listener, helps them understand and retain the message, and invites response and feedback. Keeps others informed as appropriate. Demonstrates good written, oral, and listening skills.

Customer Service

Makes customers/clients and their needs a primary focus of one’s actions; shows interest in and understanding of the needs and expectations of internal and external customers (including direct reports); gains customer trust and respect; meets or exceeds customer expectations.

Strategic Focus

Understands how an organization must change in light of…