Correctional Case Manager - Wake Correctional Center

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community.

Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Reporting to a Correctional Programs Supervisor at a minimum custody male correctional facility, this position works in the Programs Department carrying a caseload of offenders. Other duties of this position include, but are not limited to, the following:

• Providing supportive counseling, conducting assessments, developing case plans, answering and following-up on offenders’ questions and concerns as well as making recommendations to the classifications committee.
• Communicating effectively with other staff, offenders and the general public and working under stressful conditions caused by direct contact with incarcerated offenders, who can become physically violent and verbally abusive.
• Performing crisis interventions to include suicide prevention.
• Assisting in major dynamic programs or coordinate major or specialized programs for the rehabilitation of offenders, such as offender work assignments, work release, education or recreation, as well as transition planning and coordinating.
• Preparing written reports with accurately reflect date reviewed by various sources, reviewing, analyzing and evaluating various documents and behavior data gathered form interviews, written documentation and personal observation.

• Documented knowledge of case management practices, or supportive counseling techniques and/or interviewing techniques for intake assessments.

• Health Insurance options
• Retirement Plans
• NCFlex
• Supplemental Benefits
• Paid Vacation, Sick, and Community Service Leave
• Paid Parental Leave
• Visit the State Benefits website for additional information.

$37,377 - $65,408

This posting will close at 11:59 p.m. the night BEFORE the end date listed above. This is a REPOST. Previous applicants are still under consideration and do not need to reapply. This is a full‑time position (40 hours per week) with established working hours of Monday–Friday, 8am-5pm and may require working beyond normal work schedule to meet business needs.

Wake Correctional Center in Raleigh is a minimum‑security prison for adult males. It is primarily a “work” unit in that 80 percent of the offenders leave the facility each day for incentive wage work assignments in various state agencies in the Wake County area. Offenders also work at other area adult correctional‑facilities and Correction Enterprises operations. There are also offenders nearing their release date that participate on the work release program, leaving the facility to work for businesses in the community.

Incentive wage work assignments are also available at the prison in the food service, clothes house, janitorial, landscaping, maintenance, canteen, and recreation areas. Wake Technical Community College works with the prison to provide full‑time vocational classes in Certified Communications, Heating/Air Conditioning and Electrical Wiring. Part‑time classes in Blueprint Reading and Horticulture are also available. Educational…