Senior Software Engineer; Raleigh, NC

Overview

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office in Raleigh, NC.

This position provides complex technical support to systems within Branch Technology through enhancement of related software and processes, both on‑prem and vendor hosted. Develops software and procedures that improve processing capabilities. Analyzes, codes, tests, and implements in coordination with management, associates, and end users. Serves as production system support by resolving issues and ensuring ongoing functionality. May oversee the work of less experienced analysts or assist in special projects as needed.

• System Enhancement - Performs a variety of actions that evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and design materials. Provides new feature time estimates for system changes and assists in implementing modifications. Executes test plans to validate application functions as designed.
• Analysis - Collects data related to user requests and determines scope, time estimates, and system impacts. Inspects business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy.
• Business Support - Provides technical support to production systems by addressing reported issues, anticipating maintenance requirements, and ensuring functionality for end user needs. Drafts documentation to be used for system, end user, and operational purposes, including technical specifications and application designs.
• Technical Expertise - Responsible for complex involvement in the software development life cycle including the creation, enhancement, implementation, and evaluation of software. Serves as a technical resource for management, associates, and business units.
• On‑call Support - Provides 24/7 on‑call support via rotations.

Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance

Preferred skills:

• Relevant experience designing and implementing solutions on Linux
• Banking or financial industry experience including secure software development practices preferred.
• Relevant experience designing and implementing solutions on the Microsoft tech stack, including .NET Framework, C#, Core Services, RESTful APIs, SQL Server

• Good understanding of REST APIs, microservices design, and service‑oriented architecture
• Hands‑on experience with databases such as SQL DB, and ETL development and data integration strategies
• Experience in Java is considered a plus
• Vulnerability remediation experience considered a plus

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at