Software Engineer II; Full-Stack

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Job Category

Software Engineering

Job Details

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Our team is at the forefront of transforming how users interact with their Salesforce data through a deeply-integrated experience in Slack. We work at the intersection of enterprise-scale infrastructure, real-time messaging, and intuitive user experiences. We're building the next generation of communication and collaboration features, connecting users to the information and conversations that matter most right where they work.

We're looking for a senior engineer to bridge the gap between product vision and technical reality, shipping features that work at enterprise scale.

• Technical
  :
  You have deep expertise in distributed systems and can make sound architectural decisions. You bring strong technical judgment and can mentor others through complex challenges.
• A Builder
  :
  You thrive on shipping high-quality code and seeing your work impact millions of users. You balance practicality with excellence, knowing when to move fast and when to invest in long-term solutions.
• Customer-Focused
  :
  You think deeply about the developer and end-user experience, understanding how technical decisions translate to customer value.
• A Communicator
  :
  You excel at explaining complex technical concepts in accessible terms, bridging conversations between engineers, product managers, designers, and executives. You know how to tailor your message to your audience while maintaining technical accuracy.

Your technical problem-solving skills will be essential as you debug complex issues spanning distributed systems, develop performant APIs that ensure reliable data synchronization between platforms, and build software solutions designed for enterprise environments with strict requirements for security, performance, and scalability. You'll take complete ownership of code quality through comprehensive testing, code reviews, and participation in on-call rotations to maintain high availability.

You will collaborate closely with Product Managers, Architects, UX designers, and engineering teams across both Salesforce and Slack organizations. As a senior engineer, you will conduct technical research, present technical proposals to stakeholders, facilitate architecture discussions, and work closely with Product Managers to translate business requirements into scalable technical solutions. Your role involves advocating for engineering best practices while balancing competing priorities and timelines, ensuring that both immediate customer needs and long‑term platform stability are addressed.

You will coordinate cross-functional efforts to deliver features on schedule. This includes breaking down complex projects into manageable milestones, identifying potential risks early, and maintaining clear communication channels with all stakeholders. You'll be responsible for ensuring code quality through comprehensive testing strategies and coordinating deployments across distributed systems.

• Technical Leadership:Experience partnering with other engineers, leading…