ServiceNow Developer - Software Asset Management

Service Now Developer
- Software Asset Management Job#: 3057154

Job Description:

Service Now Developer
- Software Asset Management

Location:

Raleigh, North Carolina (Remote)

Role Overview An experienced Service Now Developer specializing in Software Asset Management (SAM Pro) is needed to support an enterprise initiative focused on Software Bill of Materials (SBOM) management and open-source software governance. The selected professional will configure, develop, and enhance Service Now SAM capabilities while supporting integrations, software normalization, discovery data quality, and software compliance processes. This role requires technical expertise to enable accurate software asset management  Responsibilities Design, configure, and implement solutions within Service Now Software Asset Management (SAM Pro).Support

the implementation of SBOM-related data management and open-source software governance processes.

Configure and maintain software normalization, software models, and content service processes.

Develop and enhance Service Now workflows, automation, and integrations using Integration Hub.

Support software reconciliation, entitlement management, and software compliance activities.

Collaborate with configuration management database (CMDB), Discovery, and Asset Management teams to improve software license visibility and accuracy.

Configure and maintain integrations with software inventory sources and endpoint management platforms.

Develop and maintain business rules, flows, scripted processes, and custom applications.

Participate in solution design, testing, deployment, and operational support activities.

Create technical documentation and knowledge transfer materials.

Required Qualifications

Education:

A bachelor's degree in Computer Science, Information Systems, or a related field is preferred.

Experience:

A minimum of five years of Service Now development and implementation experience, including at least three years of hands-on experience with Service Now Software Asset Management Professional (SAM Pro). Experience working within a large financial institution is highly desirable.

Technical

Skills:

Proficiency in JavaScript development within the Service Now platform, Service Now Integration Hub, REST/SOAP integrations, Service Now Discovery, and CMDB data management. Certified Application Developer (CAD) and Certified System Administrator (CSA) credentials are required.

Preferred Qualifications Service Now  Certified Software Asset Manager credential.

Strong understanding of software entitlements, publishers, licensing metrics, and compliance management.

Experience working with software development lifecycle (SDLC) and deployment practices in an enterprise environment.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process.  for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help.

You can access our privacy policy at Everforth Apex Benefits Overview:
Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a Support Linc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a…