Operations Associate - E-commerce Fulfillment

Badass Patches is a veteran-owned company based in Raleigh, NC that designs and produces custom patches, challenge coins, apparel, and gear for military units, law enforcement agencies, fire departments, first responders, and organizations across the country. We have plans to expand our product offerings and grow our current footprint within the area.

Every order we ship represents someone's unit, career milestone, or accomplishment. Our customers trust us because we deliver exceptional quality, accuracy, and fast turnaround times. Every shipment leaving our warehouse matters.

We're a growing company with a small, close-knit team. Every employee plays an important role in our success, and everyone's contributions are noticed. We're looking for someone who wants more than just another warehouse job. We want someone who enjoys staying organized, takes pride in their work, and wants to grow with a company that's continuing to expand.

This position combines warehouse operations, order fulfillment, inventory management, quality control, and problem solving. You'll spend part of your day picking and packing orders, but you'll also be trusted to verify order accuracy, identify mistakes before shipments leave the building, organize inventory, and help improve the way our warehouse operates.

Because we're a small business, everyone wears multiple hats. We're looking for someone who takes ownership of their work, notices the little things, and enjoys finding better ways to get the job done.

If you're dependable, detail-oriented, and enjoy working in a fast-paced environment where your work genuinely matters, we'd love to meet you.

• Pick and pack customer orders with exceptional accuracy
• Verify products, quantities, and customizations before shipment
• Perform quality checks on outgoing orders
• Receive, organize, and stock incoming inventory
• Maintain accurate warehouse organization
• Assist with inventory counts and replenishment