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IT Service Management Lead — Elevate IT Ops & Cost Control

Job in Ramsey, Anoka County, Minnesota, USA
Listing for: QBE North America
Full Time position
Listed on 2025-12-03
Job specializations:
  • IT/Tech
    IT Project Manager, IT Consultant
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below
A leading insurance company is looking for a Technology Service Management Lead to oversee ITSM processes and ensure compliance with IT strategy. The role involves managing customer experiences and IT Service Desk operations while supervising critical application teams. Successful candidates will have significant experience in IT service management and hold an ITIL V3 certification. A hybrid working model is offered with a competitive salary range of $120,000–$180,000.
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