Assistant Operations Manager

We are looking for an Assistant Operations Manager to oversee and ensure the smooth operation of our administrative processes and support functions.

Designation:
Assistant Operations Manager

No. of Days Working :
Mon to Sat (6 Days)
Job Timings : 10am to 7pm

Job Location :
Remote / WFH
Job Type :
Permanent
Salary :
Rs. 20,000 to 25,000 per month

Roles and Responsibilities :

* Oversee day-to-day operations of online classes and academic delivery

* Ensure smooth coordination between faculty, students, and support teams

* Monitor class schedules, attendance, and session quality

* Manage operational processes, SOPs, and workflow optimization

* Track KPIs related to student engagement, retention, and performance

* Handle escalations, issue resolution, and service quality improvements

* Coordinate onboarding and training of new staff or instructors

* Use tools like LMS, CRM, Excel/Google Sheets for reporting and analysis

* Support management with data-driven insights and operational reports .

Requirements:

* Proven experience as a senior administrative officer or in a similar role

* Strong organizational and time management skills

* Proficiency in MS Office (Word, Excel, PowerPoint) and google spreadsheets

* Excellent written and verbal communication skills.

* exclusively for woman candidates with min 5 yrs from educational institutions preferably from ED Tech.