Billing and Collections Clerk

Join to apply for the Billing and Collections Clerk (31062) role at Exam Works
.

This range is provided by Exam Works. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$23.45/hr - $23.45/hr

The Billing and Collections Clerk is responsible for all company billing and ensures timely receipt of payment. This position monitors aging accounts and ensures that all collection activity is handled professionally, timely, and in accordance with all company policies and procedures and state and federal guidelines.

• Prepare and maintain systematic, accurate, and timely processing of all invoices and billing reports.
• Ensure all invoicing is billed daily and in accordance with company practices and client contract agreements. Perform any follow-up on provider bills not received in a timely manner to decrease invoicing delays.
• Conduct systematic review of all aging accounts over 30 days and contact clients regarding the collection of outstanding accounts.
• Print and mail current and/or past due invoices as needed.
• Contact clients to resolve any invoice problems or discrepancies and, if necessary, make additional contact with clients for the collection of outstanding invoices.
• Research and respond to inquiries regarding payment issues and invoices.
• Maintain files on all billing and accounting information.
• Report any unresolved disputes with customers to the Accounting Manager for resolution.
• Prepare and provide various information as requested for audits.
• Ensure the confidentiality and security of all financial files.
• Perform a variety of clerical duties including answering telephone inquiries, taking messages, filing, scanning and photocopying.
• Perform other duties as assigned.

• High school diploma or equivalent required. A minimum of two years on the job experience in accounts receivable and/or collections preferred.

• Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, decimals, fractions, hours & minutes, and possess the ability to compute rates and percentages.
• Must be knowledgeable in multiple software programs, including, but not limited to, Great Plains, Microsoft Word, Outlook, Excel, and the Internet.
• Ability to follow instructions and respond to management’s directions accurately.
• Demonstrates a high level of accuracy in preparing and entering financial information. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
• Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed.
• Must be able to work independently, prioritize work activities and use time efficiently.
• Must be able to maintain confidentiality.
• Must be able to stay focused and concentrate under normal or heavy distractions.
• Must be able to work well under pressure and or strict deadlines.
• Must be able to demonstrate and promote a positive team‑oriented environment.
• Must possess the ability to manage change, delays, or unexpected events appropriately.
• Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.

• Ability to write clearly and informatively to all required audiences and edit own work for appropriate spelling and grammar.
• Ability to respond appropriately and professionally to all inquiries or complaints from customers, regulatory agencies, upper management, and/or members of the business community.

• Ability to work at a desk or similar office-type furnishings up to 8 hours a day or longer as required by business needs.
• Ability to operate a computer up to 4 hours at a time.
• Ability to travel to different floors of the office or other locations.
• Ability to move throughout the office.
• Occasionally lifting and/or carrying up to 10 lbs.
• Occasionally pushing/pulling up to 10 lbs.
• Occasionally subject to bending, squatting or twisting.

• Extended hours are occasionally required beyond the regular eight (8) hour work day.
• The incumbent may be located in a busy, open office area and must be able to work with frequent interruptions.
• The noise level in the work environment is usually moderate.

• Entry level

• Full-time

• Accounting/Auditing and Finance
• Industries:
  Insurance