Administrative & Programs Assistant Job Rancho Cucamonga area,California USA,Administrative/Clerical

Under the direct supervision of the Executive Director, this position provides administrative and project support for the Executive Director. In addition to making copies of board meeting packages and reports for directors, this individual will also assist the Executive Director in setting up appointments, membership management, typing, filing and scheduling, minute taking, obtaining supplies, coordinating direct mailings, helping with events, and working on special projects.

Essential

Functions

Use CRM to manage membership growth.

Outreach to membership to renew membership, as well as potential members.

Respond to member questions and assist with member concerns.

Survey members who have attended the Emerging Latina Entrepreneur and Leadership program, the Business Management and Leadership Academy, the Micro MBA, and the Supplier Development program.

Assist with Research Projects

Assist with Registration at all NLBWA-IE events.

Training Programs

Provide NLBWA-IE information at community events

Set up at Events

Order all materials necessary for setup

On-site presence for members and partners for support and relationship-building

General programs are listed below:

Training Programs
Connect and Elevate
Emerging Latinas
BMA, Micro MBA, supplier development program
Annual Procurement project, and BIZMATCH at the conference.
LEILA Awards Gala
Latina BIZCON
Additional events/programs as needed

Specialized

Skills:

Strong organizational abilities, including planning, delegating, program development, and task facilitation
Strong oral and written skills
Cold-calling, follow-up, tracking calls, recruitment
Solid, hands-on budget management skills
Problem-solving, conflict resolution, and multitasking skills
Ability to convey the vision of NLBWA-IE and its strategic future to its stakeholders
Skills to collaborate with and motivate NLBWA-IE affiliate members and volunteers
Experience using CRM and other event-planning software
Competency in Microsoft applications, Asana, Canva, G Business Suite, Word Press, event management software
Competency utilizing virtual platforms, such as Zoom, Google Meets, Web Ex
Competency using e‑mail marketing tools, such as Constant Contact and Mail Chimp
Understanding of social media platforms and management
Previous experience with nonprofit organizations

Supervisory Responsibility

This position has no supervisory responsibilities.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

Filing is required. This would require the ability to lift 15 lbs; open filing cabinets and bend or stand; take items to events – take and bring promotional/marketing items to events; as necessary.

Position Type and Expected Hours of Work

This is a full-time, on-site position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m., with one‑hour unpaid lunch. Occasionally, shift will change to accommodate meetings, programs, and events throughout the year.

Travel

Travel is expected for this position up to 25%.

Required

Education and Experience

High school diploma.

Three (3) years of administrative experience.

Three (3) years of customer service experience.

Two (2) years of phone outreach experience.

Bilingual - Spanish.

Preferred

Education and Experience

Associate’s degree.

Five (5) years of related experience.

Three (3) years of administrative experience.

Three (3) years of customer service experience.

Two (2) years of phone outreach experience.

Additional Eligibility Qualifications

Non‑profit organizations experience a plus.
Event planning and coordinating a plus.

Salary range is $20.00+ based on experience.

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