IT Service Desk Lead: Frontline Support & Operations
Listed on 2026-10-18
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IT/Tech
HelpDesk/Support, IT Support
Inland Empire Health Plans (IEHP) is seeking an IT Service Desk Shift Lead to oversee frontline IT support and guide Service Desk Specialists I & II. You will ensure reliable Tier 1–3 service delivery, align with ITIL 4 practices, and drive continuous improvement across the IT Workplace Services team.
The ideal candidate has extensive IT support experience, healthcare familiarity, and strong problem-solving and communication skills.
We are looking to fill the IT Service Desk Lead:
Frontline Support & Operations position at Inland Empire Health Plans in Rancho Cucamonga, CA, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Rancho Cucamonga, CA, United States.
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