Restoration Contents Technician

Benefits:

• 401(k)
• Dental insurance
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off

We are seeking a dependable and motivated Restoration & Contents Technician to join our production team. This role supports both the Water Mitigation and Contents departments. The ideal candidate will handle everything from water extraction and demolition to pack-outs, cleaning, and documentation.

• Respond to emergency calls for water, fire, or mold damage, including after-hours and weekend rotations
• Extract water, set up drying equipment, and take moisture readings
• Perform demolition, cleaning, and mold remediation following IICRC standards
• Inventory, pack-out, transport, and clean customer contents
• Accurately complete job documentation, photos, and paperwork using job management platforms (MICA, DASH, Xactware, etc.)
• Communicate effectively with customers, project managers, adjusters, and TPAs regarding job status and approvals
• Write basic sketches and determine job scope as needed
• Train new employees using the “crawl, walk, run” method
• Maintain cleanliness and functionality of vehicles and equipment
• Adhere to company policies and safety standards, including proper PPE use

• Minimum one year of restoration experience required
• Construction knowledge is required (basic understanding of building materials, tools, and repair methods)
• IICRC WRT Certification preferred (or willingness to obtain within 90 days)
• Experience using Mitigate
  , MICA
  , DASH
  , or Xactware preferred
• Must live within the office’s service area and participate in on-call rotation (nights, weekends, holidays)
• Valid driver’s license with an insurable driving record
• Must pass background screening (biennially), drug screening, and pre-employment physical
• Physically able to lift 80+ lbs, bend, kneel, and work in confined spaces
• Effective communication skills, strong attention to detail, and ability to adapt to changing conditions
• Familiarity with hand tools and smartphone/tablet technology
• Willingness to obtain additional IICRC certifications for professional growth

• $20–$25 per hour
  , depending on experience
• After-hours bonuses
• On-the-job training and opportunities for advancement
• Uniforms provided and reimbursed
• Paid Time Off (PTO)
• Health, dental, and vision insurance