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Housing navigator, Social Work

Job in Rancho Cucamonga, San Bernardino County, California, 91739, USA
Listing for: Rippling, Inc.
Full Time position
Listed on 2026-10-08
Job specializations:
  • Social Work
    Human Services/ Social Work, Community Support Services
Salary/Wage Range or Industry Benchmark: 25 - 30 USD Hourly USD 25.00 30.00 HOUR
Job Description & How to Apply Below

We are a company that focuses on treating the whole person. Our work is grounded in understanding the emotional, psychological, social, and practical factors that impact an individual’s well being. We believe effective care requires compassion, accountability, collaboration, and a commitment to meeting people where they are while supporting meaningful growth and long term stability. Our team works across departments to provide coordinated, ethical, and person centered services that prioritize dignity, respect, and quality care.

At Simple Solutions Psychotherapy we believe, “It’s SIMPLE people just make it complicated.”

Position Summary

The Community Supports Case Manager – Housing Navigator assists Medi-Cal members experiencing homelessness or at risk of homelessness in obtaining, transitioning into, and maintaining permanent housing through California's CalAIM Community Supports Program. This position serves as the primary liaison between members, landlords, property management companies, housing authorities, community organizations, and healthcare providers to reduce barriers to housing and promote long-term housing stability.

The Housing Navigator provides comprehensive housing navigation, housing transition, housing tenancy, and financial literacy services while coordinating closely with Enhanced Care Management (ECM) providers and other interdisciplinary team members to ensure members receive person-centered, coordinated care.

Essential Duties and Responsibilities Housing Navigation
  • Conduct comprehensive housing needs assessments and identify barriers to obtaining permanent housing.
  • Develop individualized housing plans that support each member's housing goals.
  • Identify and secure affordable housing opportunities that meet members' needs.
  • Build and maintain collaborative relationships with landlords, property management companies, housing authorities, and community partners.
  • Coordinate apartment tours, complete housing applications, and assist members throughout the leasing process.
  • Assist with lease documentation and other required housing paperwork.
  • Advocate on behalf of members during the housing search and placement process.
Housing Deposits and Move-In Assistance
  • Coordinate security deposits, utility deposits, and approved move-in assistance for eligible members.
  • Obtain and maintain required landlord documentation and lease agreements.
  • Verify member eligibility for Community Supports housing-related services.
  • Process payment requests and maintain accurate financial documentation, receipts, and supporting records.
  • Ensure all housing-related expenditures comply with DHCS, IEHP, and organizational requirements.
Housing Transition Services
  • Coordinate move-in dates with landlords and members.
  • Assist members in obtaining furniture, household essentials, and other approved move-in items.
  • Coordinate utility activation and other services necessary for a successful transition into permanent housing.
  • Connect members to community resources that support long-term housing stability.
  • Monitor and facilitate a smooth transition from homelessness or temporary housing into permanent housing.
Housing Tenancy and Sustaining Services
  • Conduct home visits to monitor housing stability and identify potential barriers.
  • Provide eviction prevention interventions and landlord mediation when appropriate.
  • Assist members in maintaining lease compliance and positive landlord relationships.
  • Develop individualized housing stability plans.
  • Teach budgeting, financial management, lease compliance, and independent living skills.
  • Coordinate ongoing housing support services with ECM providers and other members of the care team.
Financial Literacy and Life Skills Education
  • Facilitate individual and group classes on budgeting, financial literacy,…
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