Medical Assistant​/Scheduling Coordinator-Main Infusion

# Medical Assistant/Scheduling Coordinator-Main Infusion Category Patient  Care Support Schedule Per  Diem Job NumberR
0274461

Shift Day Location Rancho  Mirage,CA92270

Hours8 Hour Shift Department Main Infusion Salary Range$ / hour  For 10 hour and 12 hour shifts this is the average hourly rate which includes overtime when a non-exempt employee works over 8 hours.
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* Job Description:

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* Education:

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* Required:

High school diploma, GED or higher level degree and Medical Assistant course completion if hired after March 1, 2025
** Licensure/Certification:
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* Required:

American Heart Association BLS  Preferred:
Medical Assistant Certification
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* Experience:

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* Required:

One (1) year of experience in a medical practice/clinic or scheduling in healthcare  Preferred:
Clinic scheduling experience
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* Essential Responsibilities:

*** Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
* Assists patients to exam/procedure rooms; obtains medical and social history, vital signs, height and weight, allergy information, medication reconciliation information and records data in electronic health record (EHR); records information accurately and timely in EHR.
* Assists providers by ensuring that appropriate preparation, examination and diagnostic testing occur without error and without delay.
* Processes patient referrals to other provider offices.
* Prepares patient electronic medical record (EMR) charts timely and accurately.
* Gathers reports, labs, studies or other data pertinent to upcoming patient appointments.
* Places order for films, labs and other studies as appropriate, timely and accurately.
* Collaborates with patient scheduling and schedules patients as needed.
* Answers all patient questions and requests timely and appropriately.
* Faxes and copies necessary information to insurance companies, other provider offices and facilities as necessary.
* Responds to patient pharmacy requests in collaboration with providers.
* Answers phones, retrieves voicemail messages and returns calls timely and appropriately.
* Maximizes use of free time between patients by cleaning and stocking rooms, copying documents and filing; assists with medical and office supplies inventory and/or ordering.
* Obtains provider or patient signatures on appropriate documents.
* Accepts responsibilities only within scope of practice.
* Maintains and practices professional boundaries with all patient interactions.
* Coordinates patients scheduling for department; verifies insurance and authorizations for patient appointments.
* Identifies patients by using proper method of retrieving patient history/information.
* Reviews assigned clinic referral work queues to ensure all referrals and appointments are linked correctly for scheduled appointments; may be responsible for scheduling supportive care appointments.
* Reviews schedule in advance for signed and active orders, authorizations, follow-up appointments and incomplete items; updates account with accurate information obtained from health plan.
* Manages automated scheduling technologies to communicate, confirm, and update scheduled patient visits.
* Completes confirmation calls as needed in collaboration with clinic support staff.
* Identifies expiring orders and notifies appropriate clinic staff for renewal.
* Assists in monitoring clinic readiness in The Joint Commission, California and Federal standards, if applicable.
* Collaborates with Patient Financial Services to ensure authorizations and referrals are current and appropriate, if applicable.
* Utilizes various reports to identify patients without appointments, recalls, no shows, etc., if applicable.
* Performs other duties as assigned.
* Ability to successfully complete training orientation program(s) and competencies
* Basic knowledge of insurances, including eligibility and benefit coverage, and other relevant information
* Ability to adapt quickly to changing priorities and unexpected situations
* Critical thinking skills
* Self-starter; driven to take action without needing prompting
* Ability to communicate and interpret…