Spa Supervisor

Spa Supervisor (Full Time)

Omni Hotels & Resorts – Rancho Las Palmas Resort & Spa

Join the spa therapy team at our 444‑room Rancho Las Palmas Resort & Spa in Rancho Mirage, California. This full‑time role supports guests in experiencing relaxation and balance while contributing to the resort’s Four‑Diamond service standard.

Rancho Las Palmas Resort & Spa – Rancho Mirage, CA.

• Work as part of the spa therapy team to consistently provide the highest possible standard of guest service, creating a sensory journey for guests helping them to rest, relax and regain a sense of balance and harmony in their lives.
• Deliver Omni Standards of service to Hotel guests while maintaining the Four‑Diamond appearance at all times.
• Ensure the Fitness Center is maintained and set to Omni standard at all times.
• Coordinate opening and closing schedules for front desk and attendants contingent on business demands.
• Monitor provider schedules and make changes contingent on business demands.
• Lead by example by motivating other team members.
• Ensure all guest challenges have been resolved in a timely manner and management is made aware of the situation.
• Work closely with Spa Director/Manager to communicate spa goals and objectives, policies and procedures, prices and relevant information to the spa team.
• Book and confirm appointments, greet guests, provide tours, beverages and check in and checkout guests.
• Motivate the front desk and spa team to upsell, cross‑sell and pre‑sell services and products by creating incentives with Spa Director/Manager to increase revenue sales.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Minimum 2 years spa experience working in a customer‑oriented environment.
• Responsible, dependable and a team player.
• Self‑motivated with strong organizational skills.
• Able to work weekends and holidays.
• Able to stand and walk up to 8 hours per day.
• Able to lift and carry up to 20 pounds.

Starting at $25/hour. Compensation may vary based on qualifications.

Omni Hotels & Resorts is an equal‑opportunity employer. We consider qualified applicants with criminal histories consistent with the CA Fair Chance initiative. The EEOC EEO poster and OFCCP Pay Transparency statement are available for review.

• Senior level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Other
• Industry: Hospitality

For special assistance with applying, please email applica