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Reservations & Guest Experience Specialist

Job in Rancho Mirage, Riverside County, California, 92271, USA
Listing for: Agua Caliente Casinos
Full Time position
Listed on 2026-10-11
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 32000 - 54000 USD Yearly USD 32000.00 54000.00 YEAR
Job Description & How to Apply Below

Agua Caliente Casinos is seeking a front desk/call center professional to provide the Agua Caliente Experience. You will answer and route calls, assist guests with hotel reservations, and maintain up-to-date property information across Agua Caliente properties.

The role requires excellent guest service, proficiency with computers, and clear phone communication. Expect on-site work in Rancho Mirage, with adherence to casino SOPs and internal controls.

This posting is for the Reservations & Guest Experience Specialist role at Agua Caliente Casinos, based in Rancho Mirage, CA, United States.

Join us at Agua Caliente Casinos as our next Reservations & Guest Experience Specialist in Rancho Mirage, CA, United States.

We are currently recruiting a Reservations & Guest Experience Specialist for our team in Rancho Mirage, CA, United States.

This is a genuine opening to take on the Reservations & Guest Experience Specialist role at Agua Caliente Casinos.

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