PACS Administrator -Information Systems

Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.

• Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
• Supports implementation, monitoring, and maintains day-to-day activities associated with the Picture Archiving and Communication System (PACS) and Radiology Information System (RIS) and Cardiology systems.
• Assists radiologists, technologist and staff with hanging protocols, exam filters, dictation system and reporting modules.
• Configures connectivity between imaging modalities and PACS. Supports modality imaging software and assist users; able to troubleshoot and resolve issues with minimal guidance.
• Installs software and trains physicians and staff on applications and workflows.
• Troubleshoots interface errors with Radiology and Cardiology systems.
• Proactively seeks to understand the “how and why” processes work.
• Troubleshoots incident tickets and works closely with customers and the RIS/PACS team to resolve issues.
• Creates and maintains radiology, cardiology and imaging reports.
• Learns process improvement processes and applies methods and tools toward work tasks and activities when appropriate.
• Monitors performance reports, work queues, error logs to ensure systems are performing optimally. Suggest alternatives for performance improvement.
• Ensures effective communication with physicians, other clinical personnel between assigned departments, vendors and IS staff members.
• Assists the departments in utilizing the software to support and maximize the operational benefits to achieve best practices.
• Supports RIS/PACS/CPACS projects and tasks necessary to complete projects on time and on budget.
• Supports Tumor Board conferences and optimizes systems to support privacy and security.
• Assures that all necessary documentation (i.e. procedures, processes) are properly completed.
• Participates in the RIS/PACS OnCall rotation.
• Performs other duties as assigned.
• Ability to logically troubleshoot and resolve application and workstation solutions with minimal guidance
• Knowledge of common business applications, MS Office, Visio, IS ticket management systems and general workstation troubleshooting tools
• Ability to maintain positive interpersonal relations with peers, users and vendors
• Ability to develop new skills and approach change with a positive attitude
• Understands technical documentation and appropriately seeks input from experienced peers or vendor support
• Excellent communication, oral and written skills
• Ability to document issues, findings, workflows and owns work assigned
• Understands fundamentals of computer software and hardware systems, networking, server design, and operating systems
• Effective time management skills as well as organizational and personal skills to work with a variety of people
• Ability to teach/train radiology and cardiology staff to application workflows

Employees are eligible to participate in a benefits program designed to make a difference for you and your family.

From the beginning, this organization formed a culture based on strong values, commitments and a passion for service and professional excellence.

One of my very favorite things about working at Eisenhower Health is the culture on inclusivity that we have and a strong base for evidence-based practice.

Lori

One of the greatest things about working as a nurse at Eisenhower Health is how much support you get from Administration. We keep on improving the process here. It's a fantastic place to work.

My favorite thing about working at Eisenhower Health is the camaraderie within my unit and with the different departments.