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Onsite IT Help Desk Specialist; First-Line Support

Listing for: Agua Caliente Casinos
Full Time position Listed on 2026-11-04
Job specializations:
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR

Job Description & How to Apply Below

Position: Onsite IT Help Desk Specialist (First-Line Support)

Agua Caliente Casinos in Rancho Mirage, CA is seeking a frontline IT Support specialist to handle first-line requests, triage issues, and document outcomes onsite. You will escalate where needed and maintain accurate records in a fast-paced hospitality setting.

Responsibilities include monitoring the Help Desk queue, delivering excellent customer service, and contributing to a knowledge base for IT teammates. This role requires 1–2 years of related experience and strong communication skills.

The Onsite IT Help Desk Specialist (First-Line Support) role at Agua Caliente Casinos is now open for applications in Rancho Mirage, CA, United States.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Onsite IT Help Desk Specialist (First-Line Support) role at Agua Caliente Casinos, based in Rancho Mirage, CA, United States.

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