TG Asst. Shift Manager

Job Location:

Agua Caliente Rancho Mirage
- Rancho Mirage, CA 92270, Position Type:
Full Time
- Exempt, Job Category:
Management, The Table Games Assistant Shift Manager assists in the responsibilities of the day to day of the table games operations.

• Must adhere to all aspects of the Anti-Money Laundering (AML) Program and its regulations including, but not limited to, Title 31 Cash Transactions, Suspicious Activity Reporting and Customer Identification requirements
• Monitors the performance of subordinates, ensuring adherence to Casino policies and procedures
• Oversees and maintains integrity of Table Games activity
• Possesses good working knowledge and understanding of Table Games
• Approves and oversees count table inventory at the beginning and end of shifts
• Facilitates replenishment of chips
• Supervises issuance of cards
• Instructs personnel on table assignment
• Ensures application and/or compliance of federal currency reporting requirements
• Handles minor guest complaints
• Assists Shift Manager with gaming operations
• Can perform duties assigned by Shift Manager
• Provides excellent guest service to both guest and internal clients
• Must comply with all applicable ACRM and ACPS System of Internal Controls, Standard Operating Procedures and all Tribal Regulations

• Directly supervises the dealers. Carries out supervisory responsibilities in accordance with the organizations policies, procedures and applicable laws
• Responsibilities include planning, assigning, and directing work; gives input on performance appraisal; rewarding and disciplining employees per approved Casino policies; addressing complaints and resolving problems

• High school diploma or G.E.D.
• 2 years Table Games experience and/or equivalent combination of education and experience in card room operations, to include but be limited to experience as a Dealer and Floor Supervisor
• Must possess the ability to differentiate Cheque color and appropriate values of each
• Must be able to communicate in English

To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 mile, climbing stairs and sitting at a desk/work station for the duration of the shift. Must be able to work in a smoke filled environment.

Typically the individual will be housed in an office environment. The noise level in the work environment is usually moderate, but will elevate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.