Lifeguard - Resort Pool; Part Time

Join to apply for the Lifeguard - Resort Pool (Part Time) role at Terranea Resort

• Endure various physical movements throughout the work areas.
• Remain in stationary position for 30 minutes/hours throughout work shift.
• Satisfactorily communicate with guests, management and co-workers to their understanding.
• Additional constant physical activities include but are not limited to: sitting, standing, crouching, bending, stretching, pushing, pulling, and climbing stairs.
• Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
• Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
• Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.
• Resolve guest complaints, ensuring guest satisfaction.
• Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
• Maintain complete knowledge of:
  • Daily house count, VIPs in‑house, arrivals/departures.
  • Scheduled group activities and locations within hotel.
  • All hotel facilities and services.
  • Hours of operation of each outlet.
  • All equipment and services available for guests at the Pool facility.
  • All safety and sanitation regulations for Pool facility.
• Obtain clean towels; fold and stack towels.
• Open, set up and organize Pool Deck.
• Check supply and equipment levels; report shortages to MOD.
• Clean/prepare the slide area free of debris and trash.
• Remove trash and debris from all work areas and Pool facility.
• Display lotions, other complimentary guest items.
• Set up beverage station with specified beverages and supplies.
• Check pool restrooms, showers and BOH areas throughout the shift for supply levels, cleanliness and working order; rectify any deficiencies and clean sections.
• Greet guests; acknowledge guests.
• Monitor all guest activity in assigned work area; be alert to any sign of trouble. Ensure safety of guests and enforcement of pool rules precautions according to department standards.
• Utilize first aid and lifesaving procedures when situations demand such.
• Distribute and retrieve towels for guests. Collect dirty towels left on chairs and in pool areas.
• Report any unauthorized persons in the Pool areas to the MOD.
• Complete closing duties:
  • Breakdown cabanas.
  • Set up pool closed sign and turn off slide.
  • Return all equipment and supplies to proper areas.
  • Restock items for next shift.
  • Secure storage areas.
• Return all dirty towels to BOH when necessary.
• Perform CPR to guests in case of an emergency.

• Assist with activities offerings as needed.
• Follow maintenance program and cleaning schedule.

• Compute accurate mathematical calculations.
• Fluency in English both verbally and non‑verbally.
• Provide legible communication and directions.
• Ability to:
  • Perform job functions with attention to detail, speed and accuracy.
  • Prioritize and organize.
  • Be a clear thinker, remaining calm and resolving problems using good judgement.
  • Follow directions thoroughly.
  • Understand guest’s service needs.
  • Work cohesively with co‑workers as part of a team.
  • Work with minimal supervision.
  • Maintain confidentiality of guest information and pertinent hotel data.

• Valid Los Angeles County Lifeguard certification required
• Valid Water Safety Certification required
• Valid First Aid certification & CPR certification required
• Valid CA State Food Handlers Card certification required
• High school graduate.

Base Pay Start Rate: $21.32/Hr.

Entry level

Part‑time

Other

Hospitality