Veterinary Assistant

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The purpose of this position is to assist technicians and veterinarians with the flow of admitted and discharged patients. The veterinary assistant is friendly and flexible in the face of varying expectations from clients and co‑workers. The veterinary assistant quickly prioritizes, changes focus, multi‑tasks, and thinks creatively and must respond quickly and calmly to emergencies, leading others through necessary tasks. The veterinary assistant strongly believes in the quality of care provided and communicates this sense of assurance to clients.

The veterinary assistant understands veterinary services and recommendations and clearly conveys the value of the services to the clients, promoting a positive work environment and providing direction to and motivating co‑workers. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste, and contagious diseases.

• Full‑Time & Part‑Time
• Monday‑Sunday
• Weekend shifts required
• Holiday shifts required
• Overtime may be required

Directly reports to Supervisor/Lead Technician, Practice Manager and Medical Director Doctor. Works alongside the technicians and doctors, who determine the scope and type of support services to be needed for procedures to accomplish them.

• Maintains and uses an appropriate level of veterinary medical knowledge. Takes advantage of in‑house educational materials and continuing education provided by the hospital.
• Maintains knowledge of the hospital's programs, products, and services.
• Keeps abreast of over‑the‑counter products and their usage, including flea control products, skin products, vitamins, and pet foods.

• Launders towels, gowns and surgery items in a timely manner throughout the day.
• Stocks and supplies treatment area, including setting up kennels and rooms.
• Maintains food and medication inventory by accurately checking in deliveries, stocking, and always rotating stock (monitor expiration dates).
• Walking surgery pets in the morning and making sure ready to go home.
• Boarding/hospital care—document observations, clean and prepare cages/kennels, follow proper feeding/medication schedule.

• Provides client service and administers care to boarded, hospitalized, and inpatient pets.
• Admits surgical, dental, and admitted patients throughout the day.
• Generates treatment plans.
• Gathers history and reviews treatment plans.
• Coordinates care of admitted and kennel patients with veterinarian on that case.
• Collects samples.
• Opens templates and enters patient history.
• Assists holding with intravenous catheters, starting fluids, and other treatments.
• Assists veterinarian/technician with exams and treatments for admitted and kennel patients.
• Assists other team members, ensuring that all hospitalized patients are fed, watered, given their medications, and walked, and that their environments are clean and comfortable.

• Restrains animals in a safe, efficient, and compassionate manner during examinations and procedures.
• Assists with transport of animals to different areas of the hospital as needed. Cages and removes animals as needed.
• Exercises compassion and care in all interactions with patients. Properly handles fractious and fearful animals.

• Follows established procedures in order to assist veterinarians with examinations and facilitate the flow of clients and outpatients.
• Consults with veterinarians on a daily basis to plan each day's activities.
• Reviews medical records and notes made by the admitting client service representative (receptionist).
• Stocks drawers in exam rooms and treatment areas.
• Greets clients and patients and escorts them into an exam room. Places the patient on the exam table and prepares for the veterinarian to enter the room.
• Obtains base information (weight, temperature, etc.) for the pet.
• Discusses with the client the reason for the visit, any symptoms or problems, and any procedures that may need to be completed (e.g., vaccinations or fecal or heartworm tests).
• Uses a…