Security Supervisor Lieutenant - Northwest Hospital

Security Supervisor Lieutenant - Northwest Hospital

Join to apply for the Security Supervisor Lieutenant - Northwest Hospital role at Life Bridge Health

Provides first line assistant supervisory capabilities within the Security/Courier Services Department to meet and achieve organizational goals and departmental objectives. In the absence of the Shift Captain, serves as the supervisor of the shift.

• Administrative submits accurate written reports and documents findings of investigations.
• Assists the Captain with preparing and submitting accurate incident reports, inspection reports, activity logs, and maintenance requests.
• Reviews and approves security incident reports submitted by officers under their supervision.
• Supervises the completion of patient valuables logs, valuables bag, etc.
• Ensures for the safekeeping of patient valuables coming into Security Department possession.
• Assists the Captain with preparing, reviewing and submitting personnel schedules.
• Coordinates with the clinical staff the ingress and egress of all deceased patients to and from the hospital morgue, insuring that all required documentation is completed per procedures.
• Assists the Captain with conducting performance evaluations with subordinates at regular intervals and documents the appraisals per policy.
• Maintain accurate records to meet legal and regulatory requirements.
• Enters data into the Kronos time keeping system.
• Performs as the shift supervisor in the absence of the Captain.
• Greets and provides assistance to patients, visitors, and employees at entrances and exits.
• Provides assistance to staff as requested.
• Provides directions to patients, visitors, and employees, escorting them to their destination.
• Collaborates with other departments to solve cross departmental problems. Interacts with and coordinates security services with other Hospital departments.
• Investigates and documents complaints against officers.
• Provides effective leadership and guidance for Security Department personnel. Identifies and recommends improvements in security procedures or processes.
• Trains new employees regarding security procedures.
• Ensures officers have completed all training requirements.
• Assists with scheduling of security officers.
• Anticipates situations and makes recommendations for additional security coverage.
• Coordinates security coverage and acts as on-scene commander in the event of an emergency situation.
• Investigates and reports problems/issues during their shift or areas of responsibility.
• Coordinates security activities with external law enforcement agencies.
• Performs the duties of a security officer, when necessary.
• Assists with supervising the security shift operations.
• Conducts daily roll calls, providing security related information.
• Inspects subordinate's uniforms, issued equipment, etc.
• Performs other duties as directed.

• Minimum 1 year of Security Experience (Hospital preferred); 3+ years of experience preferred.
• Employment is conditional based on obtaining and maintaining Maryland State Police Guard, CPR, Supervisor Certification through the International Association of Healthcare Safety and Security, and Fit Testing.

Life Bridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

Impact:
Join a team that values innovation and outcomes, delivering life-saving care to our youngest and most vulnerable patients.

Growth:
Opportunities for professional development, including tuition reimbursement and developing foundational skills for neonatal critical care leadership and advanced certification.

Support: A culture of collaboration with resources like unit-based practice councils and advanced clinical education support — improving both workflow efficiency and patient outcomes and allowing you to work at the top of your license.

Benefits:
Competitive compensation (additional compensation such as overtime, shift…