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Call Center Training Lead: Elevate Agent
Job in
Randolph, Norfolk County, Massachusetts, 02368, USA
Listed on 2026-01-01
Listing for:
MV Transportation
Apprenticeship/Internship
position Listed on 2026-01-01
Job specializations:
-
Management
Education Administration
Job Description & How to Apply Below
A transportation service provider is seeking a Training Manager to oversee the call center training program in Randolph, Massachusetts. The role requires managing training to enhance agent performance and ensuring compliance with company standards. Key qualifications include a high school diploma, strong communication skills, and experience in training. This position involves maintaining training records and conducting classroom instruction to ensure staff effectiveness.
A clean driving record and excellent customer service skills are also essential.
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