Customer Service Associate - Temporary

Customer Service Associate - Temporary

Walgreens

Base pay range: $16.00/hr - $18.00/hr

• Model and deliver a distinctive and delightful customer experience.
• Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout service.
• Engage customers and patients by greeting them and offering assistance with products and services; resolve customer issues and answer questions to ensure a positive experience.
• Share customer service best practices with all team members to deliver a distinctive and delightful customer experience.
• Recommend items for sale to customers and suggest trade‑up or companion items.
• Collect cash and distribute change; process voids, returns, rain checks, refunds, and exchanges as needed.
• Keep counters and shelves clean and well merchandised; take inventory and maintain records; check in and price merchandise as required.
• Implement company asset protection procedures to identify and minimize profit loss.
• Ensure compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco).
• Construct and maintain displays, including promotional, seasonal, super structures, and sales merchandise; complete resets and revisions as directed.
• Assist with separation of food items and product placement per policy; assist with stock rotation using FIFO method and restock outs.
• Maintain working knowledge of store systems and equipment.
• Provide customer service in the photo area, including digital passport photo, poster print, and creative machine; suggest sale of promotional photo products.
• Assume web pick‑up responsibilities (monitor orders, pick items, deliver orders as customers arrive).
• Assist with exterior and interior maintenance to ensure clean, neat, orderly store condition.
• Comply with all company policies and procedures; maintain respectful relationships with coworkers.
• Complete special assignments and other tasks as assigned.

Attend training and complete requested PPLs.

• Fluency in reading, writing, and speaking English. (Except in Puerto Rico)
• Willingness to work a flexible schedule, including evenings and weekends.

• Preferred: six months of experience in a retail environment.
• Preferred: prior work experience with Walgreens.

We’re an Equal Opportunity Employer, including disability/veteran, and applicant‑friendly under the San Francisco Fair Chance Ordinance (qualified applicants with arrest and conviction records will be considered).

Salary will depend on geography, skills, experience, and other factors. This role remains open until filled. Benefits information available at