Patient Services Call Center Specialist – Eligible
Listed on 2026-10-18
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Customer Service/HelpDesk
Call Center / Support, Customer Service Rep
Monument Health is seeking a Call Center Specialist to serve as the first point of contact for patients, families, and providers in Rapid City, SD. You will handle inquiries about appointments, insurance, billing, and services with empathy and accuracy.
This role includes opportunity for performance-based bonuses tied to quality, efficiency, and patient satisfaction metrics. The position reports to the Call Center Supervisor and supports both inbound and outbound communications with a
Join us at Corporate Services Division as our next Patient Services Call Center Specialist – Bonus Eligible in Rapid City, SD, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Rapid City, SD, United States.
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