Chief Lending Officer

At Black Hills Federal Credit Union, we live by one powerful mission:
We Improve Lives. Rooted in the credit union philosophy of people helping people, we’re not just a financial institution—we’re a movement for fairness, inclusion, and financial well‑being.

• Drive strategy and operations for Consumer, Business, Mortgage, Collections, and Indirect Lending.
• Lead and inspire high‑performing teams with fairness and consistency.
• Ensure compliance with federal and state regulations.
• Champion process improvements and cutting‑edge delivery systems.
• Collaborate with executive leadership to achieve strategic goals.

• Competitive salary and benefits package.
• Professional development opportunities.
• A mission‑driven workplace where your impact matters. It’s more than a job, it’s a chance to improve lives!

Responsible for overall strategy, administration, and operation of the Consumer, Business, and Mortgage Lending Departments, Collections Department, and Indirect Lending/Underwriting Department.

• Direct daily lending operations throughout BHFCU. May delegate portion of responsibilities when necessary, but may not delegate overall responsibility for results or any portion of accountability. Implement and execute all President/CEO approved decisions.
• Support and promote the annual Strategic Plan, which complements the Credit Union’s mission statement, and oversee budgets associated with areas of responsibility to accomplish objectives. Maintain control over departmental expenditures versus budget.
• Remain current on changes within the legal, regulatory, economic, competitive, and technology environments that may affect the Lending function. Ensure policies and procedures are in compliance with applicable federal and state regulations.
• Assist President/CEO with recommendations for hires, terminations, promotions, transfers, performance appraisals, training and development, and interpretation of credit union rules and policies for department personnel. Conduct all personnel functions in accordance with applicable statutes (e.g., EEO, OSHA, Fair Labor, etc.).
• Maintain organizational structure established by the President/CEO. Organize staff personnel into effective, efficient work groups. Ensure that direct reports are granted proper authority and responsibility to carry out assigned functions. Review work systems to reduce duplication of effort and unnecessary work.
• Responsible for managing and directing people and/or resources with fairness and consistency to meet departmental goals. Promote teamwork and encourage process improvement, while creating a positive work environment where employees feel recognized and valued. Responsible for evaluating employees, determining talents and development opportunities, and working with employees to improve performance, enhance skills, or create loyalty to the credit union. Conduct timely employee performance appraisals and coaching, and effectively resolve employee issues and performance concerns.
• Assist in the establishment, maintenance, and monitoring of internal controls, as well as policies and procedures for the Lending teams. Read, interpret, review, and comply with all federal and state legislation pertaining to operations.
• Assist in the development, production, and maintenance of credit union’s products, services, and leading edge delivery systems. Develop methods and procedures to improve the effectiveness and efficiency of the respective delivery systems.

• Attend Board and appropriate Committee meetings and report in areas of responsibility as requested by the President.
• Develop methods and procedures to improve effectiveness and efficiency of delivery systems and response to members’ and employees’ needs.
• Assure the development of individual and department plans and budgets that are consistent with the strategic plan and overall budget. Maintain control over departmental expenditures versus budget.
• Work closely with other department management personnel to ensure the overall operation of the credit union runs smoothly.
• Promote and maintain a positive image of the Credit Union.
• Perfor…