Senior Human Factors Engineer

Overview

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter, less invasive, and solutions are personal. Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

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• Lead or support human factors efforts for programs from concept through post‑market release, supporting and influencing usability activities for product lines and programs with minimal oversight.
• Support user research and insights discovery through design thinking, planning, coordination, observation, data collection, analysis, documentation and collaboration with cross‑functional teammates throughout a robust usability engineering process.
• Interact closely with multiple product development teams across multiple platforms to complete usability research and documentation and partner with business leaders/stakeholders to ensure success.
• Develop a good understanding of intended use environments through field visits at multiple locations, and gain insight into intended user types through direct interactions with users.
• Work on problems of diverse scope that impact broader program team and business and lead projects requiring identification and analysis of a variety of factors, demonstrating judgment in selecting methods and techniques for evaluations.
• Mentor others on project deliverables and supervise/direct third‑party contractors/consultants, including reviews of deliverables to ensure accuracy.

• BS/BA Degree in Human Factors Engineering (HFE), Usability Engineering, Cognitive Science, Anthropology, or equivalent;
  Post‑Graduate Degrees (MS, PhD) are a plus and will be considered as part of the applicant’s professional experience.

• Minimum of 5 years’ human factors/usability engineering experience/use case validation testing or equivalent experience in product development and customer interactions.
• Experience in the planning and execution of all aspects of the HFE process including ethnographic research, formative and summative studies, documentation for design control and risk management, and moderating of studies.
• Familiarity with FDA, ISO, AAMI, and other relevant usability regulations and standards.

• Strong knowledge of human factors principles and task and use‑related risk analysis methods.
• Knowledge of user interface and user experience principles for hardware and software, workload, human perception and cognition.
• Basic knowledge of anthropometrics, biomechanics, and physiology.
• Experience consolidating user feedback into concise, meaningful design insights and actionable recommendations.
• Experience negotiating with stakeholders and providing disposition feedback and/or suggestions for edits or new entries.
• Experience performing root cause analysis for use‑related problems.
• Experience partnering with R&D, Marketing and Development teams to define and uphold best usability practices.
• Medical device product development experience is a strong plus.
• Clinical experience and/or professional experience/degrees in software development and/or GUI development is a strong plus.

• Must be able to commute into the Cincinnati, Ohio or Raritan, NJ office at least three days per week.
• Ability to travel up to 20%, domestic and international.

Anticipated base pay range: $92,000 - $148,350.

Eligible for company‑sponsored benefits including medical, dental, vision, life insurance, short‑ and long‑term disability, business accident insurance, group legal insurance, and a consolidated retirement plan (401(k)). Time‑off benefits include vacation, sick time, holiday pay, personal and family time, parental leave, condolence leave, caregiver leave, volunteer leave, and military spouse time‑off.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via , internal employees contact AskGS to be directed to your accommodation resource.