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Technical Support Cloud Computing

Genesys Cloud CX Architect - Multichannel & IVR Expert

Job in Raritan, Somerset County, New Jersey, 08869, USA
Listing for: Ethereum Technologies LLC
Full Time position
Listed on 2025-12-24
Job specializations:
  • IT/Tech
    Technical Support, Cloud Computing
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A technology solutions provider in Raritan is seeking a candidate to support contact center technologies, focusing on Genesys Cloud CX. The ideal applicant will have strong verbal and written communication skills, a Google Cloud Platform certification, and hands-on experience with Genesys Cloud including configuration and support. Responsibilities include troubleshooting, managing integrations, and participating in incident resolution. The role requires flexibility to work across time zones, ensuring a cohesive operation amidst diverse customer service channels.
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