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Technical Support Cloud Computing

Genesys Cloud CX Architect: IVR & Multichannel Design

Job in Raritan, Somerset County, New Jersey, 08869, USA
Listing for: AI Technologies LLC.
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    Technical Support, Cloud Computing
Job Description & How to Apply Below
A technology solutions provider is seeking an experienced professional to provide support for Genesys Cloud CX contact center technologies. Key responsibilities include configuration, troubleshooting, and supporting customer service operations across different time zones. The ideal candidate will have strong communication skills, experience with multichannel self-service, and certification in Google Cloud Platform.

This role offers a chance to contribute to technology research and participate in strategic planning.
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