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SAP Observability and Automation Lead
Job in
Raritan, Somerset County, New Jersey, 08869, USA
Listed on 2026-01-01
Listing for:
Tata Consultancy Services
Full Time
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
IT Support, Systems Analyst
Job Description & How to Apply Below
SAP Application Observability and Automation Lead
Join to apply for the SAP Application Observability and Automation Lead role at Tata Consultancy Services
.
We are seeking a highly skilled and proactive SAP Application Support Lead specializing in Observability and Automation to join our team in Raritan, NJ. This role requires a strong technical foundation in SAP systems, hands‑on experience with observability tools and automation frameworks, and the ability to lead support operations with strategic insight and managerial excellence.
Technical/Functional Skills- Strong experience in SAP application support across modules (FI/CO, MM, SD, etc.).
- Expertise in observability tools (e.g., Dynatrace, Splunk, SAP Focused Run, Grafana).
- Hands‑on experience with automation frameworks (e.g., Ansible, Python scripting, SAP Intelligent RPA).
- Knowledge of SAP BTP (Business Technology Platform) and its integration capabilities.
- Understanding of ITIL processes and incident/change management.
- Lead SAP application support initiatives with a focus on observability, monitoring, and automation across landscapes.
- Design and implement observability strategies using modern tools to ensure system health, performance, and proactive issue detection.
- Drive automation of routine support tasks, incident resolution, and system checks to improve efficiency and reduce manual effort.
- Collaborate with cross‑functional teams to ensure seamless integration and support of SAP modules.
- Provide leadership and mentorship to offshore and onshore support teams.
- Develop and maintain dashboards, alerts, and reporting mechanisms for SAP system performance and reliability.
- Ensure compliance with SLAs and support KPIs.
- Participate in root cause analysis and continuous improvement initiatives.
- Proven ability to lead and manage global support teams.
- Strong communication and stakeholder management skills.
- Experience in planning, prioritizing, and delivering support services in a high‑demand environment.
- Ability to drive continuous improvement and innovation in support operations.
Salary Range: $120,000 - $140,000 a Year
TCS Employee Benefits Summary- Discretionary Annual Incentive.
- Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. - Family Support:
Maternal & Parental Leaves. - Insurance Options:
Auto & Home Insurance, Identity Theft Protection. - Convenience & Professional Growth:
Commuter Benefits & Training Reimbursement. - Time Off:
Vacation, Time Off, Sick Leave & Holidays. - Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Bachelor of Computer Science. (Minimum qualification).
Seniority Level- Mid‑Senior Level
- Full‑time
- Information Technology
- IT Services and IT Consulting
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