Project Manager, IT Project Manager, Operations Manager

4 weeks ago Be among the first 25 applicants

Somerset, NJ $-$ 1 day ago

• Strong Project Manager skills with a good understanding of big data technologies
• Facilitate the inflow of projects and IT service requests, including alignment with business and IT priorities and resource, to drive the on-going demand review process.
• Excellent relationship building and interpersonal skills, including cross-cultural competence
• Proven delivery excellence ideally using Agile, driving SLA’, KPI’s, Quality Metrics
• Strong leadership qualities and a passion for building high performing teams
• Responsible for managing a team of engineers with various enterprise applications
• Hands on experience in handling support teams, quality metrics creation and SLA management
• Comfortable working in a matrixed organization with excellent communication and networking skills – able to effectively manage and influence senior leaders as well as a broad range of stakeholder
• Ability to manage risk, and encourage strategic risk management based delivery in others to manage expectations and communicate effectively
• Strong collaboration skills to build teams across business boundaries
• Leadership skills to successfully lead large, diverse and virtual teams. Agile working experience necessary.
• Ability to make decisions and implement actions that have a significant impact on long-term, positive business outcomes
• Delivering customer satisfaction and overall excellence by identifying opportunities (or issues) and assisting with speedy resolution
• Understanding the pipeline of demand and work with the Resource Planners to ensure an appropriate supply of resources
• Design & follow appropriate governance model/ plan for SLA compliance
• Expert Knowledge of ITIL disciplines
• Hands on Resource planning skills
• Excellent written and verbal communication skills
• Self-motivation and able to take responsibility

Mid‑Senior level

Full‑time

Other

IT Services and IT Consulting

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