Sr Mgr IT Vendor Management

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Job Function:
Procurement Job Sub Function:
Outsourced Services Job Category:
Professional

All Job Posting Locations:
New Brunswick, New Jersey, United States of America, Palm Beach Gardens, Florida, United States of America, Raritan, New Jersey, United States of America, Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America

The Sr. Manager, IT Vendor Management is a strategic leadership role responsible for the governance, performance, value, and risk management of strategic technology vendors supporting DePuy Synthes. The role will establish and drive consistent vendor management practices across Technology Services, strengthening accountability for service performance, commercial outcomes, risk management, and continuous improvement. The Sr. Manager will partner with Technology leaders, IT service owners, Sourcing, Procurement, Finance, Legal, cybersecurity, and other stakeholders to align strategic vendor relationships with technology priorities and business objectives.

The role will provide leadership across the vendor lifecycle, including vendor strategy, performance governance, commercial management, contract renewals, risk management, escalations, optimization, and transformation.

• Define and lead the strategic vendor management approach across Technology Services, establishing consistent governance, processes, performance expectations, relationship models, and reporting across the technology vendor portfolio.
• Establish and manage strategic vendor relationships aligned with business priorities, technology strategy, service requirements, and financial objectives, building long-term partnerships that maximize business value and technology outcomes.
• Lead end-to-end governance of strategic technology vendors across vendor selection, onboarding, performance management, commercial reviews, renewals, transformation, escalations, and exits.
• Drive strategic collaboration, innovation, and co-development with key technology partners, leveraging vendor capabilities, expertise, and roadmaps to identify opportunities that improve services and advance business and technology objectives.
• Establish and lead vendor governance forums, Quarterly Business Reviews (QBRs), and executive business reviews, using SLAs, KPIs, scorecards, financial measures, risk indicators, technology roadmaps, and continuous-improvement commitments to drive accountability, performance, and value realization.
• Partner with IT service owners, Strategic Sourcing, Procurement, Finance, Legal, Cybersecurity, and other stakeholders to develop vendor strategies and support sourcing and vendor-selection decisions aligned with technology roadmaps and business priorities.
• Provide leadership for strategic vendor and contract decisions, including sourcing events, vendor selection, renewals, commercial negotiations, service changes, contract optimization, vendor…