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Genesys Cloud CX Architect | Multichannel IVR Expert

Job in Raritan, Somerset County, New Jersey, 08869, USA
Listing for: Cloud Analytics Technologies, LLC
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    Cloud Computing: Infrastructure & Operations, Systems Engineer, IT Consultant
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

CLOUD ANALYTICS TECHNOLOGIES, LLC is seeking a skilled contact center engineer to support Genesys Cloud CX environments in the US. You will configure, enable, administer, and troubleshoot contact center systems, while supporting multichannel self-service and IVR implementations.

Strong collaboration with operations and vendors is expected. You will participate in incident resolution, ongoing maintenance, and strategic planning to improve performance and align with defined processes and standards

For the Genesys Cloud CX Architect | Multichannel IVR Expert position at Cloud Analytics Technologies, LLC, we are reviewing applications now.

Join us at Cloud Analytics Technologies, LLC as our next Genesys Cloud CX Architect | Multichannel IVR Expert in Raritan, NJ, United States.

We are currently recruiting a Genesys Cloud CX Architect | Multichannel IVR Expert for our team in Raritan, NJ, United States.

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